Mohammad Arif
Services provided: Customer Loyalty/ Retention , Customer Relations , Advanced Excel Training
About Mohammad Arif:
Hey, I am seeking for a role where I can put up my abilities to enhance the growth of an organization .
Experience
Customer Executive Noor Enterprises Dehradun [June2022] - [July2023] • Maintained a high level of customer satisfaction by actively listening to concerns, empathizing with customers, and finding effective solutions. • Utilized CRM software to record and track customer interactions, ensuring accurate and up to-date customer profiles. • Collaborated with the sales and marketing teams to upsell and cross-sell products and services to existing customers. • Assisted in maintaining customer records, updating contact information, and categorizing customer feedback for analysis. • Achieved and consistently exceeded monthly performance targets for customer satisfaction and issue resolution
Education
Supply Chain Management (till date) Conestoga College,
Brantford Bachelor of Commerce (2019-2022) Doon Ghati College, Dehradun
High school (2017) Doon Public School Dehradun, Uttarakhan
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