
Mohnish Sawant
Customer Service / Support
Services offered
My self Mohnish Prakash Sawant. I am legally allowed to work in Canada part-time and can eventually full-time in a few months. I have 11 months of Canadian experience in Customer service, and sales and an understanding of POS systems. I am a quick learner and eager to learn new skills to add to my LinkedIn and resume.
Experience
I bring a well-rounded background in sales, hospitality, and frontline customer service. Most recently, I worked as an Assistant, Server, and Cook at Fruit Burst Juice and Nutrition Bar, where I delivered exceptional customer experiences, handled transactions, resolved issues, and supported smooth team operations during peak service hours.
Before that, I was a Senior Business Development Associate at uFaber EdTech, where I specialized in client relationship management, sales compliance, and escalation resolution. My efforts led to improved client satisfaction and retention, and I was often the go-to person for handling complex service issues. I also collaborated with internal teams to gather insights, resolve bottlenecks, and deliver reports that informed strategic decisions.
My professional journey began as an Industrial Trainee at Novotel Hotel, where I gained hands-on experience across hotel departments and earned Intern of the Month recognition for my dedication to compliance and operational excellence.
Education
Postgraduate Certificate, Human Resources Management (Pursuing – Expected Aug 2025)
George Brown College
Postgraduate Certificate, Hospitality and Tourism Management (Aug 2024)
Niagara College
Bachelor’s Degree in Hospitality Studies, Hospitality Management (Dec 2020)
Mumbai University
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