Morton Wickham

I possess considerable experience in Quality and Compliance Management and wish to leverage my skillset and expertise to enhance quality and safety, while providing best-in-class, comprehensive on-site evaluations, and training to help customers maintain the highest standards of safety, compliance, excellence, and brand protection.

●     Managed, trained, coached, and evaluated staff.

●     Applied the principles of lean Six Sigma and implemented process improvement.

●     Validated new processes to increase efficiency and productivity.

●     Demonstrated vision that promoted the growth of operations and implementation of Best Practices 

       for process improvement and research.
●     Reported to the Chairman of Pathology, Medical Director, Administrative Director and other 

       stakeholders regarding Quality, Academic Affairs and Research.

●     Provided strategic direction and administrative/operational leadership to build excellence in the 

       Quality and patient care.

●     Liaised with internal (researchers, clinicians, leadership) and external partners (educational, 

       government, pharmaceutical, vendors, community).
●     Provided oversight of research policy, procedures, and workflows to ensure alignment with both 

       hospital guidelines as well as industry guidelines, including Food and Drug Administration (FDA) requirements.
●     Demonstrated expertise in process improvement, project and change management, business case 

       development, general operational know-how, and knowledge of clinical research to develop and 

       implement changes within the program and hospital.              

●    Certificate in Adult Education and Staff Development from Seneca College, Toronto, Ontario.

●    Bachelor of Science degree