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Moncton Road
Norman Mar

Norman Mar

Associate Product Analyst

Technology / Internet

Moncton Road, New Brunswick

Social

About Norman Mar:

 June 2021 – April 2024

 

  • Monitor ServiceNow queue, triage requests, and daily transaction processing 
  • Tier 1 & Tier 2 support for all Workday tickets 
  • Partner with People Operations on conducting data and process audits 
  • Provide Workday support to managers and employees and respond to requests 
  • Assist with testing of Workday projects including: development of testing scripts, execution of test scenarios, and support testers when necessary. 
  • Create, run, and distribute reports 
  • Partner with People Operations with documenting & maintaining HRIS processes and reference guides
  • Collaborate with cross functional teams including HR, Finance, IT, Payroll, and business managers. May assist in the processing of transfers, promotions, salary adjustments, and new hire

Experience

I have 11 years of experience in Human Resources handling HR Systems and served as a HR Business Partner and 3 years as a bank teller.

Education

I graduated with a course of Business Management

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