Paramveer Singh

A skilled security professional who is both physically and mentally fit possesses excellent self-control and is a level head in difficult situations, including but not limited to criminal acts, fires, and medical emergencies. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.

1. COMPANY:  GARDAWORLD INC.                              [MAR 2023 – PRESENT]

SITE: METROPOLIS AT METROTOWN 

POSITION: S.T.R.I.K.E OFFICER/ OH&S OFFICER/ CONTROL DISPATCH 

ROLES:  

• Providing security presence in areas of concern
• Exercising powers of arrest in accordance with local laws and company procedures
•  Working closely with law enforcement (taking part in law enforcement’s special operations such as the RCMP’s quarterly ‘Boost and Bust’ operation)
• Assisting visitors, guests, and retail employees with respect to safety, requests for directions, escorts, package transportation, lost vehicles, etc.
• Applying property rules and regulations in a fair and responsible manner
• Writing daily incident reports involving medical incidents, use of force, and so on.
• Providing first aid during medical emergencies 
• Conducting routine scan tours when needed
• Giving a rapid response to situations of crime, urgency, and disturbance occurring at the mall. 
• Working as a control officer/dispatcher when required and dispatching officers to respond to calls of distress, handle customer service, perform general duties, or help with arising general management issues in the mall.  

1. COMPANY: GUARDTECK SECURITY CO.                  [FEB 2023 -PRSENT]

SITE: CENTRAL CITY MALL 

POSITION: SECURITY OFFICER/ CONTROL DISPATCH

ROLES: 

• Assigning roles and responsibilities to guards, managing employee schedules, shift swaps, etc.
• Creating daily reports, and managing paperwork such as OHS forms, Post orders, and employee uniform requests.
• Entering data into computer systems and maintaining logs and records of calls, activities, and other information. 
• Enforcing policies to ensure a safe and welcoming, family-friendly environment.
• Being proactive to report vandalism and undesirable behavior.
• Responding to emergency situations
•  Writing and documenting incident reports 
• Maintaining a physical presence
•  Use verbal de-escalating skills to resolve potential conflicts.
•  Handling vagrants and intoxicated persons

1. COMPANY: SAVE ON FOODS PROTECTIVE SERVICES                       [MAY  2022 – FEB 2023]

POSITION: LOSS PREVENTION OFFICER / PROTECTIVE SERVICES GUARD

ROLES:

• Identifying, stopping, and reporting theft & mischief
• Making recoveries and arresting prolific shoplifters 
• Performing Refusal of Service Acts
• Monitoring the workplace for any external or internal hazards
• Performing CCTV audits 
• Documenting incident reports 

1. COMPANY: BLACKBIRD SECURITY CO.             [OCT 2020 – NOV 2022]

POSITION: TACTICAL GUARD 

SITE: MADISON MALL, LOUGHEED HWY (BURNABY)

ROLES:

• Maintaining presence
• Doing regular patrols of the site
• Reporting and addressing any property-related issues
• Enforcing the mall policies and procedures
• Providing customer service
• Dealing with vagrants and intoxicated patrons
• Doing evictions, banning offenders, responding to fire alarms, and so on

Bachelor of Business Administration (Yorkville University)       Jan 2020 -  Dec 2022

High School                                                                                      April 2018 - March 2019