Patricia Saiz Diaz

Highly organized Front Desk Agent with exemplary multitasking and time
management. Responsible professional willing to go extra mile to assist others with
solving problems. Energetic team player experienced in providing exceptional
service in a fast paces, customer focused environment. Passionate about diversity
and multicultural environments.

I have several years of customer service experience, including working in multicultural environments. Positions I’ve held include hotel receptionist as a Guest Service Agent and Night Auditor, product analyst and customer service in a wide range of fields such as hostess, barista, waitress and sales assistant.   

My key strengths are my solid communication and organizational skills and excellent customer service skills. I utilize technology to assist me wherever possible and have a good working knowledge of a number of computer applications including MS Office and the Hotel Management software Opera PMS, Opera Cloud, Sihot and NewBook.

Graduated in a Master's Degree in Travel and Tourism and Bachelor's Degree in Communication and Journalism. Also I did an exchange program for a year in Belgium