Pedro Tehranian

Over 20 Years experience in client care and sales. 14 plus years in Management.

A seasoned professional in sales, marketing, and client care with a track record of successfully driving revenue growth and customer satisfaction. Excel in creating and executing effective marketing strategies to promote products or services, utilizing a mix of online and offline channels. One of my skills are in identifying target audiences, conducting market research, and analyzing data to refine different approaches.

In sales, I have a proven ability to generate leads, build relationships, and close deals. This includes effective negotiation, objection handling, and understanding customer needs to tailor solutions that meet those needs. I am able to managing a sales pipeline, forecasting sales projections, and achieving or exceeding sales targets.

Client care is a crucial component of my expertise. I prioritize exceptional customer experiences, ensuring prompt and effective resolution of inquiries or issues. I maintain strong communication with clients, building trust and loyalty. This involves active listening, empathy, and the ability to adapt their approach to diverse client personalities and preferences.

As a professional in this field I am able to combine strategic thinking, analytical skills, creativity, and strong interpersonal abilities to drive business growth through effective sales, marketing, and exceptional client care.

My educational background in PMP  includes formal training and certification in project management principles and practices. I have completed a PMP certification program, which is a globally recognized credential offered by the Project Management Institute (PMI). The program covers essential areas such as project initiation, planning, execution, monitoring and controlling, and project closure.

Key components of my PMP education include:

PMP Certification Preparation: Rigorous training to prepare for the PMP certification exam, which evaluates your understanding of project management processes, tools, and techniques. This involves studying the PMBOK (Project Management Body of Knowledge) guide and practicing with sample questions.

Project Management Fundamentals: Comprehensive knowledge of project management fundamentals, including scope management, time management, cost management, quality management, human resource management, communications management, risk management, and procurement management.

Leadership and Team Management: Developing skills in leading and managing project teams, fostering collaboration, resolving conflicts, and motivating team members to achieve project goals.

Risk and Change Management: Understanding how to identify, assess, and manage risks in projects, as well as adapt to changes effectively to ensure project success.

Communication and Stakeholder Management: Learning to communicate effectively with stakeholders, manage their expectations, and ensure clear and consistent project communication.

Project Planning and Execution: Gaining expertise in creating comprehensive project plans, defining project scope, allocating resources, and executing project tasks efficiently.

Monitoring and Control: Learning techniques to monitor project progress, track key performance indicators, and make necessary adjustments to keep the project on track.

Ethical and Professional Conduct: Understanding the ethical considerations and professional responsibilities of a project manager, including ensuring fairness, honesty, and accountability throughout the project lifecycle.

I believe my education in PMP provides me with the knowledge and skills required to excel in project management roles across various industries and sectors. It equips me to effectively lead projects, deliver results, and contribute to the overall success of organizations I am with.