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Priscila Garcia

Priscila Garcia

Customer Service Specialist

Customer Service / Support

Toronto, Ontario

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About Priscila Garcia:

≡ Experienced professional able to effectively manage administrative tasks with meticulous attention to detail while providing exceptional customer service support
≡ Skilled in preparing and responding to correspondences, emails, phone calls and inquiries
≡ Strong knowledge of administrative routine and office management, with the ability to handle and prioritize tasks
≡ Expertise in scheduling and coordinating meetings, managing calendars, and organizing travel arrangements 
≡ Excellent communication skills, adept at composing professional correspondence, interacting with diverse stakeholders, and providing exceptional customer service 
≡ Able to multitask, manage competing priorities, and maintain a high level of accuracy
≡ Effective time management skills, analytical, and strategic planning with outstanding organizational abilities
≡ Tech-savvy, advanced MS Office, CRM, and management tools

Experience

Customer Service Specialist 2021 - 2023

Booking.com 

 

Assistant Manager | Editor 2019 - 2022 

Brazilian Wave Magazine 

Administrative | Content Creator 2015 - 2019

Plano de Voo  

Education

Diploma in Project Management

Sault College | 2021

Bachelor’s Degree in Journalism

Catholic University of Pernambuco | 2016

 

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