Priscilla Poku

I am a hardworking, reliable individual with good interpersonal and communication skills. I am a dedicated worker who thrives in a busy environment or works well on my own and whom enjoys being part of a team. I’m outgoing, confident with high degree of self discipline and motivation. I am a capable person who enjoys challenges and am interested in learning new skills. My computer literacy is good, I have used all Microsoft applications and internet explorer. I also have excellent telephone manner. 

EMPLOYMENT HISTORY

COMPANY                       Superior Home Care

DATE                               October 2020 

TITLE                              Healthcare Assistant 

My duty was domiciliary care driving to client homes to help them with their personal care

• Medication
• Personal care
• Hoisting
• Activities
• Feeding
• Appointment

COMPANY                     Kareplus

DATE                             September 2018 -2020

TITLE                            Support Worker

COMPANY                   Swan Staff

DATE                           December 2014

TITLE                          Care Worker         

My main duty is to look after elderly people, also to ensure that are taking good care. 

Key duties included:

• Giving them food to eat
• Changing nappies
• Putting clothes on
• One to one

COMPANY                   Paterson Health And Social Care

DATE                           January 2012 – December 2014

TITLE                          Healthcare Assistant 

My main duties was to assist elderly people in retirement homes with their everyday routine 

• Medication
• Food
• Hoisting
• Personal care
• Activities

COMPANY                  Primark 

DATES                         December 2012 – May 2013

TITLE                          Retail Operative (part-time)

My main duties is to be able to provide excellent customer service, working as part of the team to supple the best possible in a busy retail environment. 

• Excellent customer Service
• Cash handling
• Working in a fast place

COMPANY                  Asylum Seekers - Manchester

DATES                         August 2006 (work experience) 

TITLE                          Asylum Support / Administrator / Customer Service

Working alongside the social services I was responsible for helping the asylum seekers in general life matters, ranging from helping them understand their rights here in England to helping them find residence long and short term. I always kept a friendly, polite and helpful manner to all clients and helped wherever possible. 

Key duties included:

• Listening and assessing situations and prioritising steps to be taken
• Following instructions from management / social workers
• Escalating issues raised from clients
• Liaising with local hostels to arrange shelter for homeless
• General office administration – faxing, photocopying, filing
• Answering the phone

Bedfordshire University:

Health and Social Care:                                              2014 - 2017

Milton Keynes College:

National Diploma Health and Social Care                      2012-2014 Level 3

Milton Keynes College:

First Diploma in Health and Social Care                                      2010 – 2011 Level 2 

Milton Keynes College:                                                  2009 Level 1

Intro Diploma in Health and Social Care

Manchester Central:                                                      2004

English and Maths certificate

St Thomas Aquinas R.C Secondary School:                   2005 - 2007 Secondary Education 

Manchester