Saud dastagir

Professional Summary

Entrepreneurial sales operations leader with 20 years of experience building and growing start-ups, developing high-performance teams, and achieving revenue growth. Seeking a role in a high-growth company that values technology, sales, and team development.

Skills

Sales leadership, team development, performance management, CRM lead generation, relationship building, enterprise sales, project management, risk management, marketing and sales

Work History  

Director of Partnerships & Channel Partner                                                                           June 2022 to Present
Paystone – Toronto, Ontario

• Led the development & implementation of partnership strategies that drove growth & revenue $3 million MRR
• Established partnerships with offshore contact centers to scale client support teams while maintaining cost efficiency.
• Negotiated partnership agreements and ensured compliance with legal and regulatory requirements. Average contract value $4 million
• Developed training programs to ensure offshore teams had the skills and knowledge necessary to provide high-quality support.
• Monitored performance & identified areas for improvement to optimize the partnership over time.
• Collaborated with cross-functional teams to drive strategic initiatives and achieve business goals
• Managed partner relationship, with Salesforce, Asana, Partner stack , Jobber , HCP , service titan

Principal, Fractional Sales                                                                                                      May 2022 to Present
Ground 6 – Toronto, Ontario

• Fractional Sales Operations service that supports small and medium businesses in driving revenue and reducing cost of customer acquisitions. Fractional Services include:
• Providing fractional sales operations services to small and medium businesses.
• Developed sales strategies, optimized performance management, and recruited field staff.
• Developed sales materials and automated sales and marketing processes.
• Created sales reporting and dashboards to track and optimize performance.
• Clients include  - Brand Momentum INC, Six Stick Media, Auto Hub INC, D.V exotics Group and D1 Consulting group

Principal and Owner                                                                                                               May 2018 to May 2022
The Auto Boutique – Toronto, Ontario

• Built and grew a business from the bottom-up, achieving 250% YoY revenue growth.
• Implemented a sales operations program that improved margins from 8% to 22%.
• Implemented CRM and lead generation platform plus a digital marketing strategy.
• Generated rental leads through dealers, service providers, and ancillary automotive businesses.
• Implemented fleet management and fleet share programs to maximize revenue.
• Successfully sold the business for a 3x multiple on average EBITDA.

Director of Partnership Development                                                                                        Jun 2019 to Sep 2021
CanMar – Toronto, Ontario

• Developed and executed CanMar's sales operations strategy, generating $1.5M in revenue through business development.
• Managed a portfolio of $2.5M in revenue spread across multiple North American clients.
• Created retention and net new acquisition strategies, achieving a retention rate of 99% and 30% revenue growth.
• Designed a compensation model to drive the right behavior & exceed company objectives at high ARPU.
• Successfully exited the company after two years of growth.

Co-Founder & Director – Sales Operations                                                             Sep 2013 to Jun 2019
Knew Sales Group – Toronto, Ontario

• Launched the company with 10 employees in 2013 and quickly grew to 200 employees within one year while acquiring multiple fortune 500 companies as clients.
• Grew Sales to 30% YoY Basis with a customer retention rate of 80%
• Directly managed a team of 24 employees consisting of Account Managers, National Managers, and Recruiters.
• Managed and led a field force of 300+ Sales/Acquisition employees across North America consisting of Trainers, B2B account managers, Sales Managers, and Recruiters.
• Developed the company into a full-service intercept marketing & customer acquisition agency focused on direct and experiential sales.
• Developed National Sales campaigns at Major Transportation Hubs, Retailers, and Malls.
• Responsible for developing relationships with media companies and leasing companies.
• Launched and managed a workforce management tool tracker system at an enterprise level to improve productivity, track performance, and reduce payroll issues.
• Negotiated recruitment agency contracts, managed in-field recruitment and retention.
• Developed and deployed client-specific training in the field and was an active member of the RFP's response process, negotiations, and client acquisition.
• Responsible for setting up processes for onboarding, terminations, policies, and procedures.
• Supported major brands such as Bell, Rogers, Koodo, Vonage, Primus, American Express, BMO, Google, Best Buy, Costco, Loblaws, Shoppers Drug Mart, CIBC, ADT, Samsung, LG, and Dell.
• Founders exit after 5 years of growing the company at an undisclosed amount.

Director -National Sales                                                                                                       Jan 2011 to Sept 2013
Pareto Corporation – Toronto, Ontario       

Regional Sales Manager Canada                                                                                      2009 to 2011
Pareto Corporation – Toronto, Ontario

Operations Manager                                                                                                           2006 to 2009
Verizon Wireless – Toronto, Ontario

Sales Manager                                                                                                                     2003 to 2006
VFX Labs – Hyderabad, India