Taiwo Oyenaya

With over 13 years of experience in customer relationship management Clients facing roles, I have allowed myself to master the skill of providing solutions. At that time. I have seen how much technology has helped improve processes and this has made me interested in technology.

I understand that at the heart of the future-proof enterprise is a deep acknowledgment of the importance of technology and how it helps to provide solutions to human wants and satisfaction. Using various CRM and tech tools to achieve excellent customer satisfaction, customer retention, and long-lasting customer relationships.

I have vast experience in customer relations management ;

Business Analyst

customers service officer

business development management

Call center representative

I recently acquired certification in salesforce in 2022.

certified Salesforce Administrator

Certified Salesforce Service and Sales Cloud

Certified App Builder