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Tasmin Lucas

Tasmin Lucas

Manager

Sales

Edmonton, Alberta

Social

About Tasmin Lucas:

Automotive Finance Manager with many years of customer service and retail management experience. 

Experience

2022-2023                                     

Independent Finance Manager, Automotive

Private 

  • Maintained customer/lender relations while providing personalized credit rebuilding programs.
  • Customer appointment coordinating and follow up. 
  • First point of contact for customer inquiries, needs, complications or product services. 

2021-2022 

Product Advisor, Automotive

Legacy Dodge Wetaskiwin

  • Cold-call customers for previous purchase follow up and future appointment booking. 
  • Qualified customers based on lifestyle/needs for best suited vehicle. 
  • Department liaison for easy transfer between sales, finance, and delivery. Ensure complete customer satisfaction.

 

2020-2021

Receptionist/BDC Agent, Automotive

Legacy Dodge Wetaskiwin

  • Greet customers and direct to correct departments. 
  • Multiline switchboard for incoming and outgoing calls. 
  • Clerical support for office and administrative staff. Filing via computer program and had copy archive room. 
  • Payroll logging and submitting for accounting department. 
  • Monitor and track advisor incoming appointments. 
  • Phone call verification of next day advisor appointments. 
  • Managed incoming and outgoing mail for postal and courier services. Conference room and work trip organization and booking for management roles.

     

Education

Highschool Diploma - Wetaskiwin Composite High - 

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