tchoffo kelly

I am a bilingual customer service professional with over four years of experience supporting clients in fast-paced environments. I’ve worked in roles where I handled inquiries, resolved issues, and managed customer accounts with accuracy and empathy. I take pride in creating positive experiences by listening carefully, understanding client needs, and finding effective solutions. I’m now looking to bring my communication and problem-solving skills to a company where I can continue helping customers and contributing to team success.

I am a bilingual customer service professional with more than four years of experience providing front-line support to clients, resolving issues, and managing administrative tasks. I’ve worked in fast-paced settings where I developed strong communication, problem-solving, and data management skills, always focused on delivering an excellent customer experience.

I completed a Master’s in International Business and Management and a Bachelor’s in Business and Marketing from the University of Central Lancashire in the UK. My studies strengthened my communication, analytical, and project coordination skills, which directly support my work in customer service and client relations.