Vandana Bawa

A Medical Office Administrator/Health Unit Clerk with a strong professional background in business and client support. Enhanced communication skills have taught me the value of patience and empathy when dealing with people, whether they are colleagues or clients. Currently seeking to pursue my career as a full-time Medical Office Administrator/Health Unit Clerk at a medical clinic or hospital.

Beer Creek Medical Clinic/ Formed Medical Clinic, Surrey BC                                         Mar 2025

Client Support - assist patients with initial paperwork and build client rapport, communicate test results to patients when directed by physicians or nursing professionals.

Appointment Scheduling - coordinate appointments, reschedule appointments and address other scheduling issues, confirming appointments with specialists and informing patients.

Health Records - accurately update and maintain patients' health records.

Billing & Insurance - verify insurance coverage, assist with processing claims.

Medical Office Administration Health Unit Clerk, Sprott Shaw College Surrey        2025

Masters Business Administration/Finance, Dr. I.T. Business School, India                             2010

Bachelor of Commerce, Post Graduate Government College, India                                         2008