About Yana Stepanchenko:
I am a hard-working, sociable, well-organized, and punctual person, who likes to discover new things and has
a hunger to success. Among my strengths are confidence in my decisions, flexibility, eagerness to learn, initiative and attention to detail. Besides, I am a fast learner.
Also, the advantages of mine are multitasking, work under pressure and stress tolerance.
Experience
Day-to-day check-in and check-out guests, provide good service depending
on their needs, which consists of problem-solving, and proactively
connecting with guests in order to build strong relationships. I’ve mastered
sales skills well which help me to engage guests in a loyalty program of the
hotel chain and sell additional services. Conducting night audits and taking
care of daily documentation workflow
Education
2 bachelor diplomas in hospitality and restaurant business industries.
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+We take pride in upholding our brand's high standards, ensuring every detail—from check-in to check-out—is smooth, professional, and unforgettable. Policies, procedures, and excellence? We've got them covered. · +Personally demonstrating a commitment to guest service in respondi ...
Calgary, AB TJ G2 weeks ago
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A SUPER Front Desk Agent ensures guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services for the guest. · ...
Calgary, AB TH L1 month ago
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We are hiring a Front Desk Agent · At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. · ...
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