Zohaib Masood
Services provided: Customer Support Representatives
About Zohaib Masood:
A highly motivated individual who is passionate about leveraging technology to solve complex problems and drive innovation. After working in product consultancy for over 4 years successfully delivering products to various financial institutions, I decided to continue my education.
Currently pursuing MSc in Computer Science at Ontario Tech University specializing in AI and Computer security.
Experience
Techlogix Pvt Ltd - Karachi, Pakistan December 2018 – March 2023
Senior Application Consultant
● Responsible for end-to-end implementation of the Lexis Nexis Risk Solutions' products for financial institutions.
● Actively involved in the software implementation cycle including gathering client's requirements, deploying applications, conducting training sessions, application integration, and supporting the client after the go-live.
• Developed and nurtured strong client relationships to enhance satisfaction and loyalty, ensuring consistent positive client experiences.
Education
Master of Science – Computer Science – Ontario Tech University, Oshawa, Canada
May 2023 - Present
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