#grandpoobah

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4 years ago

Does Your Company Need a Grand Poobah of Customer Service?

Jim Taggart · “I dub you King (Queen) of customer service! Now go forth and rally your troops to make our company the best in how customers are served.” · Chief Customer Officer (CCO). · Or so goes the new executive title behind what is operationally a very dumb idea. Is this yet another gimmi ...

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