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    Software Implementation Specialist - Edmonton, Canada - CATALIS

    CATALIS
    CATALIS Edmonton, Canada

    3 days ago

    Default job background
    Description

    Your role:


    • Meet with clients following the sale of our solutions to collect information required to deliver on cost, quality, and schedule to ensure we provide quick time to value.


    • Working with our team to deliver on a project plan for each client, detailing the tasks that need to be completed for the timely installation of their solution.


    • Communicating with clients throughout the solution implementation process to obtain feedback and approval.


    • Learn, configure, and install software systems and all necessary components.


    • Work closely with the Customer Success team to ensure we are creating "raving fans"


    • Ensuring that the project team is aware of key deliverables and project milestones.

    Position Requirements:


    • Bachelor's degree or diploma in computer science, engineering, computer information science, information technology, or a related field.


    • GIS and/or Infrastructure Asset Management Experience is considered an asset.


    • Proven experience working as an Implementation Specialist.


    • Sound technical knowledge.


    • Proficiency in all Microsoft Office applications and SQL database management systems.


    • The ability to multitask effectively.


    • The ability to work independently and as part of a team.


    • Strong analytical and problem-solving skills.


    • Excellent organizational and time management skills.


    • Exceptional communication and customer service skills.


    • Detail-oriented.


    • Municipal experience is an asset.

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