Desktop Support Technician Ii - Toronto, Canada - TekWisen Software Pvt. Ltd

TekWisen Software Pvt. Ltd
TekWisen Software Pvt. Ltd
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals

  • Documents, maintains, upgrades or replaces hardware and software systems
  • Identifies, analyzes and repairs product failures, orders and replaces parts as needed
  • Performs a variety of complicated tasks
  • Onsite software support
  • Repair of highend printers and multifunction devices
  • Hardware repair and software restoration at server component level
  • Network device replacement/configuration
  • Basic network troubleshooting
  • Experience with inventory management, incident response, and reporting
  • Experience with IT support in an airport environment or Transportation industry an asset
  • Deploy equipment (including: computers, displays, keyboards, printers, handheld scanners, and other peripheral devices)
  • Deliver paper / ribbons / toner and reload if required, responding to print and AV incidents;
  • Perform preventive maintenance of client's assets (including: inspection, basic testing, adjustments, cleaning, upgrading software/firmware, and arrange repair as necessary)

Provide general IMAC services for client's assets Expectations:

  • Overtime may be required

Day-to-day responsibilities:


  • Desktop support L2 troubleshooting
  • Good communication (Written/ Verbal), Technical knowhow for L2 troubleshooting and Coordination.
  • Communications, Hardware Break-Fix,deinstalling

Work schedule:


  • M-F: 8AM 5PM (Full time)

Specific certifications or education:

5+ Years of experience


Driving Required:
Non-Driving


Salary:
$31.00 per hour


Schedule:

  • Monday to Friday
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