Program Coordinator, Continuing Education and Certificate Programs, Cecp - Vancouver, Canada - UBC

Description

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Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

This position is part-time salaried 50% FTE and the full-time salary range will be prorated accordingly.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students, and is essential to fostering an outstanding work environment. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The School of Social Work at UBC-Vancouver invites applications for a new growth-oriented staff position. The School of Social Work intends to develop a suite of professional continuing education and specialized certificate programs (CECP) to add to our existing degree programs. The Program Coordinator, CECP will be responsible for the planning, development, marketing, delivery and financial performance of certificate programs and related professional continuing educational offerings within the UBC School of Social Work.

The Program Coordinator will develop a curriculum of face-to-face, blended and online learning options for the CECP. Knowledgeable about the practices of professional education, the Program Coordinator develops and promotes profitable, high quality, innovative and engaging market-driven courses and programs while building relationships and creating program profile and visibility with the affiliated professional associations and related community stakeholders. These latter roles will facilitate engaging qualified professionals as course instructors.

The UBC School of Social Work is a member of the Canadian Association for Social Work Education (CASWE). Both the BSW and MSW programs are fully accredited by the Board of Accreditation of CASWE. UBC-Vancouver's Point Grey Campus is located on the traditional, ancestral and unceded territories of the Musqueam people, with whom UBC shares a framework Memorandum of Affiliation.

Organizational Status

The incumbent reports to the Director and Administrator of the School of Social Work. The incumbent interacts and communicates with faculty members, students, staff, external professional social work organizations, and departmental offices of the Faculty of Arts, and other academic and administrative units on campus as required.

Work Performed
Responsible for development of a plan to create, promote, maintain, evaluate, and continually improve market-oriented professional certificate and continuing education programs designed to deliver an engaging participant experience to facilitate lifelong learning and advance careers. On approval of the plan, the incumbent will work to its implementation.

Responsible for the design and development of innovative programs to attract new participants to drive unit revenue, including identification of market sector needs, responsive and creative program offerings and appropriate instructors.

Partners with our faculty and community stakeholders in the development of marketing messages and promotional copy for print, digital and social media.

Facilitates informational and promotional sessions about the CECP curriculum.

Develops relationships with other units and departments on campus and in the external community.

Responsible for the collection and analysis of CECP participant satisfaction surveys and instructor evaluations and making recommendations and implementing appropriate programmatic change.

Takes the appropriate action within unit guidelines to address participant and programmatic issues and concerns.

Participates in the establishments of financial budgets and performance metrics to determine the optimal allocation of resources for program delivery and support, with consultation and reporting to the Director and School Administrator or their designates

Reviews budgets to actuals for reporting purposes, manages requisitions and payments and ensures protocols are in place for financial transactions. On the basis of review results, advises the Director with respect to suggested changes.

Works in collaboration with the School's Director and Administrator and provides advice with the implementation of system improvements and updates.

Performs other duties related to the qualifications and requirements of the position.

Consequence of Error/Judgement
This position interacts directly with students, the academic community and the professional social work community and directly affects the reputation of the School. Incorrect or poor decisions will have a significant and direct impact on the financial performance and the credibility and reputation of the CECP, the UBC School of Social Work and the University in general.

Supervision Received

The incumbent works under general direction within defined objectives and procedures. Work is reviewed for appropriateness and conformance to established standards.

Supervision Given

May oversee and direct work of employees in lower classifications.

Qualifications

Undergraduate degree in a relevant discipline. Minimum of four years of related experience, or the
equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one's own. Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications
A Master of Social Work (MSW) degree is preferred and experience in professional educational programming, marketing and administration are highly desirable assets. The incumbent must have a good understanding of the professional social work community and be aware of current social work practice and policy trends. Marketing, communications and promotions experience and skills are highly relevant to this position. Knowledge of effective instructional design and techniques is preferred. Project management experience is an asset. The candidate will have the ability to communicate effectively, verbally and in writing and will be able to communicate in a clear, attentive, polite, culturally sensitive, diplomatic, and tactful manner. The incumbent will have the ability to deal effectively with a diversity of people including developing and maintaining cooperative and productive working relationships with faculty, staff, students, community partners, and the general public. The candidate will be able to work effectively independently with minimal supervision and to exercise sound judgment. The candidate will be able to provide leadership and work effectively on a team. Policy interpretation and implementation skills are an asset. The candidate will have the ability to effectively use MS Office at an intermediate level (e.g., Outlook, MS Word, MS Excel). Ability to use database software. Ability to work evenings and weekends as required.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.