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    Project Engineering - Windsor, ON, Canada - Cooperative Systems LLC

    Cooperative Systems LLC
    Cooperative Systems LLC Windsor, ON, Canada

    1 week ago

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    Description
    Conduct network assessments following assessment framework.
    Analyze customer needs and engineer solutions to meet those needs within Cooperative Systems technology standards.
    Design, coordinate, and implement simple and complex projects.
    Scope hardware and software specifications to meet customer requirements.
    Determine project labor estimates.
    Ensure projects are delivered successfully, on-time, and within budget.
    Lead and complete onboarding projects for new customers or new service delivery to existing customers.
    Ensure successful knowledge transfer of projects and environments to technical team to ensure efficient ongoing support.
    Occasionally serve as an escalation point for solving complex technical problems and issues.

    Perform administrative duties including but not limited to logging hours, maintaining customer documentation, and using company-approved data entry system.

    Communicate with customers as required: keeping them informed of project progress, impending changes or agreed outages.
    Draft and maintain documentation of technical processes for internal and external use.
    Serve as Technical Mentor to other team members.
    Obtain company assigned training and certifications to further goals of self and the company.
    Provide ideas/insights as to new products or services that the company can offer its clients.
    Perform after hours customer support and project delivery as required.

    Advanced knowledge of network and server environments including (but not limited to) Server Operating Systems, Virtualization Technology, E-Mail platforms, Cloud Services, Networking and Security.

    Expert knowledge of Office 365 (Teams, Exchange Online, AzureAD, SharePoint Online, OneDrive, etc.). Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, or VMware VCP.
    Understanding of network topologies, IP routing, switching, VLANs, 802.Attention to detail, clear and concise writing skills.
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