Qc/depot Repair Technician - Toronto, Canada - ZEISS Group

ZEISS Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What we're looking for:

This position is responsible:

for performing quality checks (QC) on instruments and parts returning from the field whether from demo loan or customer return for credit; managing MED inventory returned from the field; preparing export documentation for instruments and parts returning to the factory for repair or credit; performing instrument installations and in-house repairs.

What you'll do:

Perform quality checks (QC) on instruments and parts returning from the field, from demo loan or customer return for credit
Manage MED inventory returned from the field or customers.
Prepare RMA and export documentation for instruments returning to the factory for repair
Perform instrument installation / break down for inhouse demos and trainings
Provide tech support for part number identification and software licensing, distribution
Manage FSE tools inventory and calibration in conjunction with the Quality Assurance manager
Perform inhouse repairs / phone support for FDT / Matrix and all other mailin devices
Provide logistics support for Exchange only devices
Perform other jobrelated duties and projects as assigned

Who you are:

Associate's Degree, or equivalent, from twoyear college or technical school, or three (3) years related experience and/or training.
Previous work experience with biomedical instrumentation.
Excellent basic computer skills including use of Microsoft products, including Outlook, Excel,
Word and Teams
Excellent organizational and communication skills, ability to communicate efficiently and effectively (verbal & written) with the team and customers
Ability to prioritize tasks based on daily business demands
SAP / CRM experience is preferred.
Comfortable working in a professional, hands on environment
Ability to follow verbal and written instructions
Ability to work independently with mínimal supervision.
Thirty percent of an average workday is spent standing, walking, lifting and bending.
Lifting of no more than 80 lbs.

Working Conditions and Special Demands:

Along with appropriate training and experience, this position requires an analytical thinker who also possesses excellent communication and interpersonal skills.
This position is based at our Toronto office, offsite assistance may also be required.

Your ZEISS Recruiting Team:
John Rapea

COVID19 Considerations_
Accommodation_
ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrierfree and accessible employment practices. Should you require Codeprotected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs._