Property - Special Handling Unit (Shu) Claims - Ottawa, Canada - Intact

Intact

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We are looking for a
Property - Special Handling Unit (SHU) Claims Representative to join our team

As a
Property SHU Claims Representative for our Investigative Services team in Ontario, you will play a fundamental role in coordinating investigations and making fair and equitable decisions for Property claims handled within the Special Handling Unit (SHU).

What you'll do here:

Investigate potential fraud, misrepresentation, and/or exaggeration within Complex Property claims (commercial, personal, specialty)
Examine evidence, including statements, examinations under oath (EUO), claims documents, witness testimony, expert reports, and all other information required to clarify and/or justify a claim
Coordinate resources (independent adjusters, legal, engineers, etc) to lead analysis and assessment of coverages under the policy
Analyze property damage and restoration estimates and monitor repair progress, to ensure compliance with Intact standards
Participate in management of large losses and expense reserves
Communicate in a timely and respectful manner with customers and third parties when making decisions on coverage, reporting findings, handling disputes, and settling claims
Collaborate and/or lead project work, by working with members of the Investigative Services, Claims and Underwriting departments to deliver on project goals
Negotiate settlements fairly and equitably
Deliver highquality reporting and documentation of claims, in consultation with Technical Specialists

What you bring to the table:

A minimum of 3+ years claims adjusting experience in Property
Ability to handle and oversee complex claims
Thorough knowledge of policy wordings and endorsements governing property insurance
Exceptional analytical, negotiation, and decisionmaking skills
Strong time management and prioritization skills
Excellent written and verbal communication skills
A friendly and cando attitude
Post secondary education is an asset
Completed, or are working toward, Chartered Insurance Professional (CIP) designation is an asset

These skills are considered a strong asset:

High initiative and ability to exercise independent thinking
Ability to be problemsolve and innovate investigation strategy
Additional claims experience (property, auto, specialty lines)
Additional investigation experience in the insurance and/or financial industry
Bilingualism in English and French and/or any other language

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.