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    Selling Supervisor - Richmond, Canada - Ralph Lauren

    Ralph Lauren
    Ralph Lauren Richmond, Canada

    5 days ago

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    Description

    Position Overview

    As the Selling Supervisor, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.

    Essential Duties & Responsibilities

  • Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
  • Supports the store in the execution of company initiatives
  • Supports and participates in team training to execute business results
  • Creative in thinking of new way to engage clients and reach out to a wider client base
  • Is the ideal representative of the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Engages in store client initiatives and community outreach
  • Champion of RL core values
  • Embraces RL "More ways to shop" and new technology
  • Supports a collaborative environment with the customer at its core
  • Engages in networking and sourcing talent
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Maintains exceptional productivity standards through store execution
  • Upholds all company policies and procedures
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.

    • Experience, Skills & Knowledge

  • Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
  • Proactively drives business through focusing on the customer at the core of all decisions
  • Supports company initiatives
  • Participates in team training to execute business results
  • Utilizes "More Ways to Shop" to drive business results and supports use of new technology
  • Represents the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Champion of RL core values
  • Supports a collaborative environment with the customer at its core
  • Engages in networking to start to build a clientele
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.
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