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St. John's

    Customer Serv. - St. John's, Canada - Richelieu Hardware

    Richelieu Hardware
    Richelieu Hardware St. John's, Canada

    3 weeks ago

    Default job background
    Regular Full time
    Description

    Provincial Wood Products/ Richelieu Hardware Inside Sales/Customer Service Agent - Newfoundland branch

    The successful candidate will be responsible for order entry of faxed, emailed orders as well as in-person orders & inquiries.

    They will handle calls, emails, related to these orders and provide necessary follow-up.

    Responsibilities

    • Respond promptly and respectfully to customer inquiries.
    • Handle incoming calls
    • Process orders via e-mail, fax, phone & in person
    • Ensure follow-up on orders
    • Participate in product training sessions
    • Assist with other related duties
    • Customer service
    • Maintain a clean and organized workspace

    Requirements

    • High School Diploma
    • Proficient in computer keyboarding
    • Knowledge of Microsoft Office
    • Experience in customer service
    • Can work independently
    • Quick learner
    • Team player
    • Strong organizational skills
    • Experience in Cabinet & Millwork or related industry an advantage
    • Experience in Hardware distribution business an advantage
    • English fluency (verbal and written)

    What we are offering

    • Work-life balance
    • Diverse and motivating work environment
    • Competitive salary (base salary + commission, car allowance, road expenses account)
    • Performance-based salary increments
    • Employee Share Purchase Plan (ESPP)
    • Group insurance coverage
    • Competitive product pricing

    Seeking this position? Please visit our company website to submit your application.

    By submitting their application, candidates agree to Richelieu Hardware Ltd. collecting, using, retaining documents for evaluating their candidacy. Documents may be kept by the company for future reference up to twelve (12) months post receiving the application.

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