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    Field Services Technician - Toronto, ON, Canada - University of Toronto

    University of Toronto
    University of Toronto Toronto, ON, Canada

    2 weeks ago

    University of Toronto background
    Description

    Date Posted: 04/18/2024
    Req ID: 37025
    Faculty/Division: Ofc of the Chief Information Officer
    Department: Enterprise Infrastructure Solutions
    Campus: St. George (Downtown Toronto)
    Position Number:

    Description:

    About us:

    The Enterprise Infrastructure Solutions (EIS) group, part of the Information Technology Services (ITS) division, is responsible for campus core network, campus wireless, wide area network connectivity and internet connectivity for the University, including connectivity to research and education networks.

    EIS is also responsible for services related to departmental network management, network, server and storage infrastructure, Windows and Linux servermanagement services, database and application integration and support, enterprise backup service, 24/7 operation of central administrative data centres and telecommunications services.

    If you're motivated and passionate about learning technologies and dedicated to improving experiences for today's student, consider a career with us.

    Your opportunity:

    The Chief Information Officer (CIO) portfolio, operating as Information Technology Services (ITS), is home to over 200 IT professionals who provide University-wide IT services and systems to enable University of Toronto (U of T) to maintain its status as Canada's leading institution of learning, discovery and knowledge creation. From direct support to enterprise-grade academic and administrative applications (student, financial, HR and research) to online learning, information security, collaboration tools and network infrastructure, our work enables U of T's steadfast commitment to being an internationally significant research university with excellent undergraduate, graduate and professional programs.

    ITS provides leadership and undertakes strategic and tactical initiatives to secure the greatest value from the University's investment in IT. By strategically focusing on our people and working in collaboration with academic administrators, process owners and distributed IT service providers, ITS identifies technology opportunities and inefficiencies, and implements services and technology solutions to reduce complexity and improve aggregate IT experience of students, faculty and staff.

    We are excited about the future as we focus our efforts, with broad input from our U of T community, on the development and execution of the strategic plan. We live our core values which shape our culture and guide our efforts - they include: service and operational excellence, creativity and critical thinking, culture of learning, shared leadership and teamwork.

    Your responsibilities will include:

    • Configuring virtual networks and virtual storage on multiple vendor specific platforms
    • Troubleshooting network performance issues
    • Analyzing and installing networking equipment
    • Configuring network devices
    • Analyzing and preparing modifications to components of network infrastructure
    • Generating diagnostics reports
    • Introducing variations to established practices to resolve end-user issues
    • Applying established standards when deploying software and hardware
    Essential Qualifications:
    • Bachelor's Degree or acceptable combination of equivalent experience in data networking.
    • Minimum three years with installing and maintaining communications systems, including local area networks, wireless networks, fibre and UTP data circuits.
    • Advanced skills with installing data circuits, configuring networking and maintaining networking equipment.
    • Intermediate skills in applications used for documenting network infrastructure (e.g. MS Office, Visio, AutoCAD).
    • Excellent organization and communication skills.
    Assets (Nonessential):
    • Professional network certification such as Cisco CCNA or equivalent.
    • Familiarity with BICSI recommended practices is highly desirable.
    To be successful in this role you will be:
    • Cooperative
    • Goal oriented
    • Multi-tasker
    • Possess a positive attitude
    • Team player
    NOTE: There are 2 positions available.

    **This is a 2-year term position**

    Closing Date: 05/03/2024, 11:59PM ET
    Employee Group: USW
    Appointment Type: Budget - Term
    Schedule: Full-Time
    Pay Scale Group & Hiring Zone:
    USW Pay Band 09 -- $65,407 with an annual step progression to a maximum of $83,646. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
    Job Category: Information Technology (IT)
    Recruiter: Khristen Sivaramalingam

    Lived Experience Statement
    Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

    All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

    Diversity Statement

    The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

    As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

    Accessibility Statement

    The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

    The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

    If you require any accommodations at any point during the application and hiring process, please contact . #J-18808-Ljbffr
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