ChatBot Analyst

The Chatbot Support Analyst supports and continuously improves the chatbot experience across the Voices platform. · Monitor chatbot performance · Analyze conversations to identify gaps and trends · ...

The Chatbot Support Analyst is responsible for supporting and continuously improving the chatbot experience across the Voices platform. · Monitor chatbot performance, accuracy, and reliability across the platformAnalyze chatbot conversations to identify gaps, trends, and optimiza ...

+The Chatbot Support Analyst is responsible for supporting and continuously improving the chatbot experience across the Voices platform. · +Monitor chatbot performance, accuracy, and reliability across the platform · +Qualifications:+<ul class= ...

The Chatbot Support Analyst is responsible for supporting and continuously improving the chatbot experience across the Voices platform. As part of the Customer Support team, this role ensures our chatbot delivers accurate, helpful, and on-brand support for both clients and talent ...

· The Chatbot Support Analyst is responsible for supporting and continuously improving the chatbot experience across the Voices platform. · In this role, you'll take ownership of monitoring chatbot performance, analyzing conversations to identify gaps and trends, and improving i ...

+This role is responsible for supporting and continuously improving the chatbot experience across the Voices platform. The Chatbot Support Analyst ensures our chatbot delivers accurate, helpful, and on-brand support for both clients and talent. · +Monitor chatbot performance, acc ...

The Chatbot Support Analyst role involves supporting and continuously improving the chatbot experience across the Voices platform. This includes monitoring chatbot performance, analyzing conversations to identify gaps and trends ,and improving intents flows and responses based on ...

This is a Chatbot Quality Analyst position that involves reviewing AI-generated replies and assessing them against structured criteria such as empathy, emotional insight, communication quality, and appropriateness for supportive dialogue. · ...

Review AI chatbot conversation logs weekly and provide a summary email. · ...

Moveworks AI Support Analyst – HR/HCM · Remote, Canada · Canada · Role Summary – · The · Moveworks Application Support Analyst (HCM) · is responsible for supporting, configuring, and optimizing the · Moveworks AI platform for HR and HCM use cases · . The role ensures stable opera ...

This position involves supporting a cutting-edge chatbot project within the Capital Markets domain. · ...

Working with one of our top financial clients, this role calls for a Technical BSA - AI Chatbot. This position involves supporting a cutting-edge chatbot project within the Capital Markets domain. · Responsibilities include engaging with FX traders and Capital Markets stakeholder ...

Required Skills: · Hi-Tech : Automation Testing E2||Selenium E1 · Contact Centre tools and technologies, including Agent Desktop, IVR, and routing platforms · Design, develop, and maintain Selenium automation frameworks using Java. · Create and execute automated test scripts for ...

Role: CC QE Developer · Experience: 6-8 years · Long Term Contract- 6 months to start with · Location: Toronto, ON- 3 days a week Onsite · Required Skills: · Hi-Tech : Automation Testing E2||Selenium E1 · Contact Centre tools and technologies, including Agent Desktop, IVR, and ro ...

hello i just need a resume update and some things added. my second job title was Business operations analyst and another thing i need added is that i was named Sales development representative of the year and that i earned presidents club only SDR in the company to do so. I am in ...

Role: QE Lead (IVR + Automation) · Location: Toronto, ON (Hybrid) · Duration: 6 Months with high possibilities of extension · Role Summary · We are seeking a CC QE Developer with 6–8 years of experience to support automation and quality engineering initiatives within a Contact ...

We are seeking a curious, highly motivated Backend Python Developer to join our growing AI development team. · You will work on cutting-edge agentic AI applications—including chatbots and intelligent assistants—designed to transform the way our clients interact with data and insi ...

Are you experienced in AI-driven solutions and financial markets? · Apply Now · Engage with FX traders and Capital Markets stakeholders to gather comprehensive requirementsTranslate business needs into chatbot workflows and feature specificationsManage user stories and track prog ...

I need to understand how to minimally refactor the architecture to keep control and safety, while moving decision-making and response generation to the LLM, without rewriting the entire system. · ...

I am looking for an experienced AI Chatbot / Conversational Platform Developer to build a scalable and secure digital service assistant. · A conversational AI & NLP engine with natural language understanding (NLU), intent detection & classification, entity extraction and context- ...