No more applications are being accepted for this job

Technical Writer - Cambridge, Canada - Insight Global

Insight Global Cambridge, Canada

1 month ago

Description

Insight Global is seeking a Technical Writer will work closely with a specialized project team that is currently being formed.

Their primary task will involve rewriting over 2000+ articles used by our Operations team members based in Canada to implement a new knowledge base.

The goal is to create documentation that is clear, concise, and user-friendly. The ideal candidate should have experience with large-scale content migration projects that operate under tight timelines. Additionally, they should be skilled at validating content accuracy by collaborating with subject matter experts.

D2D:
Writing 1-2 page manuals/articles with SOPS, reference guides (writing for customer service facing teams)Team develops brief articles for an audience/associate that has to consume material quickly to help customer on the phoneEnsure articles are adhering to established guidelines and brand standards

MUST HAVES:
3-5 years of technical writing experienceSupport articles for front and back-office audiencesExperience with style guides (MLA, AP, Chicago, Microsoft)Bachelor's degree (preferably in English, Journalism, or related)

COMPENSATION:
Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Technical Writer

3 weeks ago

Alpha Consulting Corp. Cambridge, ON, Canada

Technical Writer- Ontario (remote but able to travel onsite) Must work EST or CST hours. · June 1 st start date 2 positions (6-month contracts) Jim Moletto- HM- Team is implementing new knowledge processes and responsible for re-writing articles utilized by Ops team members. Ex ...
Technical Writer

2 weeks ago

ATS Corporation Cambridge, Canada

**MAJOR DUTIES**: · The Technical Writer will create and edit written content and create illustrations for custom automation systems. Through demonstrated exposure to cutting-edge technologies in the automation field the Technical Writer will execute all documentation activities ...
Technical Writer

2 weeks ago

Septodont Cambridge, Canada

**General information**: · **Reference **: · **Position description**: · **Job Title**: · Technical Writer · **Company Details**: · Novocol Pharma is a growing contract development and manufacturing organization (CDMO), specialized in sterile injectable cartridge and combination ...
Technical Writer

1 week ago

Artech LLC Kitchener, Canada Contract

Technical Writer · Project Overview: · Verily's Precision Health Platform (PHP) organization is building a comprehensive and patient-centered engine that accelerates the evidence generation needed for safer, more effective treatments and care decisions, helping people live longer ...
Technical Writer

3 weeks ago

Linamar Corporation Guelph, ON, Canada

Technical Manual Illustrator/Writer - Engineering · The Technical Manual Illustrator will create, update, and modify Parts Manuals, Service Manuals, Operating Manuals, and other technical instructions/documents as required. Research, outline, write, and edit content, working clo ...
Associate Technical Writer

11 hours ago

SAP Waterloo, Canada Regular Full time

We help the world run better · At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces ...
Technical Writer Needed

1 week ago

Alpha Consulting Corp. Kitchener, ON, Canada

Project Overview · Verily's Precision Health Platform (PHP) organization is building a comprehensive and patient-centered engine that accelerates the evidence generation needed for safer, more effective treatments and care decisions, helping people live longer, healthier lives. ...
Associate Technical Writer

9 hours ago

SAP SE Waterloo, ON, Canada $40,300 - $68,600

We help the world run better · At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces ...
Technical Writer

2 weeks ago

Labstat International Inc. Kitchener, Canada

At Labstat our strength is our people. For over 45 years we are the premier CRO's in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international "Center of Excellence". We are the world's lar ...
Technical Writer

3 weeks ago

NCR Waterloo, Canada

About NCR · NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the U ...
Technical Writer

3 weeks ago

Dematic Waterloo, Canada

The Global Product Information organization is responsible for creating and publishing documentation and training deliverables according to the Global Product Launch Process for the mechatronics products, software products, and solutions supported by the Global Products and Solut ...
Technical Writer

2 weeks ago

FluidAI Medical Kitchener, Canada

Job Title: Technical Writer · Company Description: · FluidAI is creating a paradigm shift in post-operative care, utilizing the plethora of data within the body, to help in the detection of post-operative complications at their onset. Our clinically validated platform sensing tec ...
Technical Writer

3 weeks ago

University of Waterloo Waterloo, Canada

Overview: · **Term: 2 years.** · The overall objective of this role is to support the day-to-day operations in the Registrar's Office (RO) Systems team by producing professional, effective, easy-to-understand procedural documentation for all operational tasks. The incumbent will ...
Technical Writer

3 weeks ago

MK Martin Enterprise Elmira, Canada

Responsibilities: · - Create and maintain technical documentation, including user manuals, installation guides, and release notes · - Research and analyze complex technical concepts to effectively communicate them to a non-technical audience · - Use word processing software to fo ...
Technical Writer

1 week ago

KPMG-Canada Hamilton, Canada Part time

**Overview** · KPMG is an industry leading firm that serves clients on a variety of specialized projects that help them to work smarter, grow faster and compete better. · **The opportunity** · How would you like to: · - Be exposed to new and exciting technologies and state-of-the ...
Technical Writer

1 week ago

UpDown Agency Hamilton, Canada

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts ...
Technical Writer

1 week ago

KPMG Hamilton, Canada Part time

Overview: · KPMG is an industry leading firm that serves clients on a variety of specialized projects that help them to work smarter, grow faster and compete better. · **The opportunity** · How would you like to: · - Be exposed to new and exciting technologies and state-of-the ar ...
Technical Writer

6 days ago

AtomVie Global Radiopharma Inc. Hamilton, Canada

**AtomVie Global Radiopharma Inc. **is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to empower the next generation radiotherapeutics for the detection and treatment of cancer and human diseases. · We ...
Technical Writer

2 weeks ago

MK Martin Enterprise Elmira, Canada

Responsibilities: · - Create and maintain technical documentation, including user manuals, installation guides, and release notes · - Research and analyze complex technical concepts to effectively communicate them to a non-technical audience · - Use word processing software to fo ...
Technical Writer

6 days ago

Evertz Microsystems Limited Burlington, Canada

**Responsibilities**: · - Ensure compliance with company and department policies and Standard Operating Procedures. (SOP's) · - Create, edit and maintain technical documentation including preparation of technical articles and testing documentation · - Create videos as interactive ...