Senior Service Designer - North York, Ontario
6 days ago

Job summary
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be part of a collaborative team that cares deeply about our mission and each other.Responsibilities
- Lead end-to-end service design projects: framing opportunities, conducting research, mapping journeys, prototyping and influencing the shape of roadmaps.
- Work closely with product management design research backoffice and customer service teams to influence product and service improvements.
Job description
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