24-hour Services Shelter Worker - Toronto, Canada - Fred Victor
Description
INTERNAL/EXTERNAL
Job Title: 24-Hour Services Shelter Worker - Case Manager (Part-Time), T2H
Position Type:
Bargaining Unit, Part-Time, Permanent
Number of Positions: 1_ _
Rate:
$23.20 per hour
Vacation: 8% Vacation Pay
Hours:15 hours per week; Saturday & Sunday, 3:30pm - 11:30pm***
Supervisor:Senior Manager, Transition to Housing
Posting Date:
July 5, 2023
Application Deadline:
July 14, 2023_ _
Location: 386 and 388 Dundas St. E., Toronto
Why Fred Victor?
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto.
Ourmission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are
committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.
The FV Transition to Housing Program is a 37-bed program for homeless women and transgender people who are
18+, new to the shelter system, mobile, independent and motivated to move on to permanent housing with the
support from FV T2H staff. This program welcomes pets. Anyone interested in the program will be referred by a
sector Case Manager. The goal of the program is to assist clients with securing permanent housing.
Does this sound like work you want to be a part of?
We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals
and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.
What You Will Do:
- Intensive case management with residents.
- Implement harm reduction following harm reduction principles and clientcentered recovery philosophy.
- Conduct community outreach and advocacy and foster engagement with harm reduction programs
- Ensure safe disposal of used harm reduction equipment in accordance with established protocols and
- Work with the T2H Harm Reduction Committee members to explore, support, and create opportunities for
- Provide mental health and addictions support to residents and liaise residents with community resources as
- Implement trauma informed practices by ensuring the physical safety of residents and awareness of
- Use a strengthsbased approach, focused on skills building to further develop resiliency.
- Assist clients with housing inquiries, searches, and bookings.
- Build connections with landlords and connect with eviction prevention programs in the City of Toronto.
- Accompany residents to view apartments, lease signing and support with moveins.
- Supports the T2H team with daily tasks.
- Record client notes, intake forms, and discharge plans in accordance with T2H services Standards and FVC's
- Report all accidents, injuries, and occurrences in writing as requested.
- Collect data, including residents' demographics, service statistics, and goal achievement.
- Provide appropriate referrals, information, and advocacy to other support services to assist residents to
- Other duties as required.
What You Bring to the Team:
- A minimum of 2-3 years of experience providing mental health and addictions case management services.
- Experience within the homeless and/or residential services sector, with an emphasis on providing support
- Knowledge of housing services and resources.
- Proven experience, ability and skills providing intensive case management services and life skills programming to
- An understanding of the functions of Case Management, including assessment, service planning, skills teaching,
- Knowledge of psychosocial rehabilitation, recovery principles and traumainformed care.
What Sets You Apart
- Strong counseling, advocacy, life skills, crisis intervention and prevention, conflict resolution and negotiation
- Possess strong skills in crisis intervention and conflict resolution.
- Strong problem solving and decisionmaking skills.
- Strong understanding and commitment to social justice, antiracism and antidiscrimination practices.
- Excellent written, interpersonal, and oral communication skills.
- Training in Shelter Standards, First Aid, CPR, CPI, Customer Service, Harm Reduction, Trauma Informed Service
- Administrative and organizational skills including literacy in Word, Excel, Outlook, Windows, Pirouette and SMIS.
Compensation and Benefits
- For the 24Hour Services Shelter Worker
- Case Manager, Fred Victor offers an
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