Shipping Administrator - Vaughan, Canada - Toro Group of Companies

Sophia Lee

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Sophia Lee

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Description

REPORTING
The Shipping Administrator reports to the Shipping Supervisor of Toro aluminum. The working hours are Monday to Friday 8:00 am to 5:00 pm, with flexibility to start earlier/finish earlier.

RESPONSIBILITIES & ACCOUNTABILITIES

  • Provide paperwork for customer pickupup orders.
  • Plan outbound loads for trucks.
  • Optimize route for the load, considering customer hours.
  • Finalize the load based on picking paperwork.
  • Print all the required paperwork for the drivers.
  • Review incoming paperwork from completed runs for any issues.
  • Ensure completed delivery paperwork is complete and signed.
  • Administer the RGA program for returned goods.
  • Forward paperwork to Customer Service for filing
  • Answer phone inquiries from customers regarding order status.
  • First point of contact for driver issues/delays on their route (truck issues, customer issues, delivery questions)
  • Review Receiving paperwork for completeness prior to sending to Customer Service.
  • Updating calendar and schedule deliveries to job site
  • Receiving duties receiving, verifying, and entering inbound shipments to M
  • Updating the paperwork for back orders and assisting the supervisor in tracking back orders

QUALIFICATIONS

  • 2 years' experience in a similar role
  • Strong written and verbal communication skills
  • Strong organization and time management skills
  • A high accuracy and attention to detail
  • A team player that also can work independently.

DEMONSTRATE COMPANY VALUES

  • Do what you say act with integrity so our customers and internal partners trust us to deliver results.
  • Get it done find solutions to ensure the job gets done right.
  • Be better every day take pride and be passionate about improving our business, safety, and quality and strive to be the best.
  • Think big picture think longterm, be strategic and have a vision. Your investment in our business is critical to our success.
  • Build strong relationships value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors, and stakeholders.

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