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    Customer Service And Administration Agent - Toronto, ON, Canada - Finance Professionals Inc.

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    Description

    Location:
    Hybrid (Downtown, Toronto)

    Our client, a leading financial institution in Downtown Toronto is looking for aSenior Trade Services Representative toprovide high quality client service to an assigned group of fee or non-fee paying clients, through the management of day-to-day account activity, ensuring that client service is a priority when dealing with and responding to day-to-day queries and requests.

    Resolve Security Trade Settlement queries; liaise with Fund Managers and internal business units
    Provide a high level of client service by responding promptly and accurately to daily client queries and requests regarding the administration of their accounts in accordance with established Service Level Standards
    Respond to specific Client/Fund Manager requests received via email, and telephone
    Ensure all queries raised by Fund Managers, Clients and operational areas are responded to within time frames
    University degree in business administration, finance or equivalent

    We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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