Vehicle Registration Support Representative - North Vancouver, Canada - ICBC
Description
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.
If you wantto make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be
part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive
salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be
part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Vehicle Registration Support Representative
Job Title:
Veh Reg Supp Rep Reference Number: 117210
Location:
North Vancouver Employment Type:
Temporary Full Time
Hours of Work: 7.5 hr Day Shift (M-F)
Posted Date: 2023/01/16
Position Highlights
ICBC is hiring a Vehicle Registration Support Representative in our head office in North Vancouver. You will act as a technical
resource working with our internal and external customers to assess their needs and provide guidance and advice, all while
adhering to legal requirements, policies and guidelines related to vehicle registration.
This is a ONE (1) year temporary position. Please note this position will be 100% in office in North Vancouver
Position Requirements
Your scope will include:
- Maintaining and updating systems and programs, including entering, editing, and retrieving vehicle registration and licensing
- Completing vehicle registration in nonroutine situations in accordance with established policies/procedures.
- Researching problems/errors and providing problem/inquiry resolution to complex vehicle registration enquiries.
- Excellent customer service and communication skills that include active listening and the ability to explain applicable policies
- Strong attention to detail.
- Knowledge of ICBC Autoplan products and PolicyCenter system and of the relevant acts and regulations that pertain to motor
- Ability to sit for longer periods of time while taking inbound phone calls.
This position will report to:
Manager, Specialty Vehicle Registration Services.
Position Information
What we offer:
- Competitive Salary & Benefits: We are committed to providing industry competitive salary and benefits.
- Continuous Training: We offer continuous inhouse training to ensure you are equipped with the knowledge to be successful in
- Engaging Culture: We promote an inclusive and diverse work environment.
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