Attention Travel Agents - Burnaby, Canada - Odenza Vacations
Description
BREAK INTO THE FUN & FAST-PACED WORLD OF TRAVEL, SURPASS YOUR EARNING POTENTIAL AND PUT YOUR FUTURE IN GEAR
Odenza Vacations is an award-winning, full-service travel agency based in Burnaby, BC.
Staffed by certified and experienced travel agents, we have direct partnerships with major airlines, cruise lines, hotels and resorts worldwide.
With a commitment to delivering a dream vacation experience, we are looking for experienced travel agents with the right attitude to join our team.
What we have to offer?
We offer a great working environment, friendly staff, guidance from the management team, and on-going training.
With a wide array of great sales incentives, Odenza Vacations is committed to making every member of our team a success.
What are we looking for?
- Experienced Travel Agents.
- A great attitude and willingness to learn
- A passion for travel.
- A great working ethic and exceptional customer service skills.
- Effective communication skills and a high degree of selfmotivation, driven by the opportunity to help clients.
- A strong travel sales background is a plus.
Job Duties (including but not limited to):
- Providing courteous and efficient customer service to all assigned guests regarding booking their vacation.
- Ensuring all loyalty guests are properly qualified and proper security procedures are always followed.
- Working with all guests to counsel them on vacation arrangements to maximize the experience and value.
- Keeping all fulfillment costs within company approved guidelines and using fulfillment funds effectively.
- Using preferred suppliers or approved suppliers to both research and book vacation components.
- Submitting all booked files to accounting within 24 hours of booking.
- Maintaining proper notes regarding all communication and information pertaining to a guests file.
- Following all company policies and standards.
- Reaching monthly sales targets
- Maintaining an organized filing system.
Qualifications:
- Must be fluent in English (French, Spanish and Cantonese is an asset)
- Previous travel sales agent experience or training is an asset.
- Valid work authorization.
Supplemental Pay
- Commission pay
Job Types:
Full-time, Permanent
Salary:
$34,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Onsite gym
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
Experience:
- travel agency: 3 years (required)
Work Location:
In person
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