English & Spanish Customer Support VA | Shopify & Gorgias

----Shopify + Gorgias Expert to Implement Luxury Concierge Service (Technical Setup)---- · JOB DESCRIPTION · We are ZORÁE, a Dubai-based fine jewelry house, preparing to launch a structured online Concierge Service as part of our customer experience. · We have already developed t ...

+Job summary · We are looking to add a CRM/helpdesk layer (likely Gorgias) on top of our existing system and need an experienced ecommerce integration architect to design and implement the correct architecture.+ResponsibilitiesImplement a CRM layer that: Centralizes Gmail + Etsy ...

We are seeking a dedicated customer support representative to join our team. · The ideal candidate will have experience with Shopify and Gorgias, ensuring seamless communication and support for our customers. · Familiarity with e-commerce platforms is essential. · ...

We are seeking an experienced customer support specialist to manage high-volume complaints and delays while protecting refunds and brand reputation. · Use AI tools like ChatGPT to draft responses efficiently · Edit outputs to sound human, warm and brand-safe · ...

We're seeking a part-time Customer Service Agent to support our e-commerce customers. · Handle customer inquiries through email and web chat using Gorgias. · Manage tickets and close them accurately in Gorgias. · ...

We are looking for a highly experienced Virtual Assistant to support high-growth e-commerce brands by managing the intersection of customer experience and technical operations. · You will act as the bridge between support tickets and backend systems (Shopify, Salesforce, and Cust ...

We are looking for someone to work for around 2 hours a day doing some Gorgias customer service and a few other tasks. · Using Gorgias handle email customer enquiries. · Arrange return labels. · ...

+We're hiring a competent Customer Support Lead to fix our customer dissatisfaction rate. · +Respond to customer issues in Gorgias (orders, shipping/tracking, refunds, address changes, damaged/missing items, product questions) · Support Instagram DMs and reply to unhappy public c ...

We are seeking a reliable Shopify Virtual Assistant to manage our daily customer service and order support. · ...

We are looking for an experienced Gorgias AI specialist to work with our internal team to properly configure and deploy Gorgias AI Chat.We need someone who has done this before at scale. · ...

+We're looking for a Customer Support Representative with high experience in Gorgias. · +Handle customer tickets professionally · Improve and create better macros/templates · Automate flows and tagging · ...

We need immediate help clearing a customer email backlog for our growing Shopify store. · This is a time sensitive role and requires someone who can work fast while maintaining excellent customer service. · The contract duration is of 1 to 3 months with 30 hours per week. ...

We are seeking a Customer Experience & Operations Specialist to cover maternity leave for a period of 3–4 months.This role requires someone who is comfortable working across customer service, logistics, and operations to identify issues and drive solutions. · ...

We are seeking a customer service virtual assistant with extensive e-commerce experience to support our jewelry brand on Shopify. · ...

We need help setting up Gorgias for our ecommerce site and training on how to full use it. · US English Dialect · Administrative Support · ...

We are seeking a dedicated Customer Support Virtual Assistant to manage customer inquiries and provide excellent service through Shopify and Gorgias.CUSTOMER SERVICE · GORGIAS · SHPOTIFY · ...

+We are a fast-growing e-commerce brand looking for an experienced Customer Support Specialist to join our team. · + · (Resolve order issues, shipping delays, refunds, replacements, cancellations) · (Manage respond PayPal disputes chargebacks) · (Process refunds returns within Sh ...

We're hiring an eCommerce Customer Support Specialist to handle customer inquiries and manage orders across our online store. · Respond to customer inquiries via email, chat, and social mediaManage orders, refunds, returns, and exchanges · ...

We are a growing stationery brand selling across Shopify and Amazon.We are looking for a rock-star Gorgias Expert to fully implement and optimize our Gorgias AI Assistant (Support Agent & Shopping Assistant). · Audit & Knowledge Base Foundation · AI Support Agent & "Guidance" Set ...

We are looking for an experienced Ecommerce Customer Support Specialist to help build and manage our customer support operations.This role is focused on setting up and optimizing Gorgias CRM, configuring Shopify support workflows, · and creating clear scalable Standard Operating ...