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    Records Management Technician - Calgary, Canada - City of Calgary

    City of Calgary
    City of Calgary Calgary, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

    The Records Management Technician is responsible for the application of the records management program within the Business Unit (BU) they are assigned to support. This position is responsible for conducting TRIMS, auditing, indexing, classifying, and processing physical and digital records to move records through their lifecycle.Primary Duties include:

  • Conduct regular audits, inventories, and reporting of records management processes.
  • Identify inactive records and creates, classifies, indexes and stores records in compliance with corporate standards.
  • Participate in and lead regular Toss, Recycle, Information Manage (TRIMS) events.
  • Assist in identifying business information management needs for the purpose of developing best practices and records guidelines.
  • Create and maintains a collaborative working environment with business unit, corporate partners, and other organizational collaborators.
  • Responsible for providing back-up data steward services for ERMS (electronic records management system).
  • Conduct audits of records in ERMS, which may include tracking charged out records, re-indexing, classification changes, identifying discrepancies, verifying inactive records locations, or changing permissions, to ensure records are moving through their lifecycle.
  • Run reports to identify inactive records on network share drives. Work with divisional staff to obtain approval to move records to ERMS.
  • Conduct search, investigation, and closure of missing records ensuring the ERMS is updated.
  • Act as the central liaison for the coordination of all records requests to and from offsite storage, onsite filing, and transferring of physical records.
  • Ensure proper and timely return of recalled records and boxes.
  • Provide advice, recommendations, and coaching related to policies, procedures, and guidelines for records management.
    • Qualifications
  • A completed one-year certificate in Records and Information Management, Library Sciences or related IM field and at least 2 years of experience in information and records management
  • Intermediate level of proficiency with Microsoft Office (Work, Excel, and Outlook) is required.
  • Experience with the ERMS software applications is considered an asset.
  • Success in this position requires strong organizational, problem solving, communication, and customer service skills.
  • The ability to work independently and a high attention to detail is essential.
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