- Member of a dynamic, fast-paced service team responsible for enhancing and maintaining customer relations through efficient, professional customer service and improving service department teams targeted measures.
- Perform service, preventative maintenance and installation of Pepsi and Customer owned equipment, (fountain, coolers, vendors, FCB's, Icemakers, etc.) in trade and in shop.
- Delivery and delivery assistance of Visi/Vend equipment in the trade.
- Using and maintaining trade tools and specialized testing equipment, eg: electrical multi meters and refrigeration diagnostic tools.
- Completion of invoices, settlement sheets and related paperwork, through hand-held computers and/or a manual paper process.
- Maintain Parts and Equipment Inventory.
- Preparation of marketing equipment.
- Perform all service/maintenance/installation requirements to meet customers' service requirements to company standards.
- All other duties as required.
- High School Diploma, or equivalent GED required.
- Holding a Refrigeration Journeyman ticket would be considered an asset.
- Customer service orientation, communication skills and ability to work independently.
- Demonstrated mechanical/technical aptitude.
- Applicants must complete and pass aptitude testing and subject to practical testing
- Able to safely move heavy vending/cooling equipment, meeting the physical demands of the role which include but are not limited to: lifting/carrying <60 lbs frequently; occasionally pushing/pulling/lifting a maximum of 1,000 lbs (with aid of mechanical device); work with arms extended overhead for prolonged periods of time, able to service equipment in low storage areas with prolonged kneeling, stooping, crouching and squatting
- Ability to operate a hand-held computer using Apple/Windows based software
- Ability to work flexible shifts including some evenings and weekends on a rotating basis
- Valid Class 5 Operator's license required with a clean abstract.
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Field Service Technician - Prince George, Canada - PepsiCo
Description
OverviewLocation:
Prince George, BCPosition: Field Service Technician
Hourly Rate:
$ to $
Responsibilities