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IT Support Specialist
3 days ago
TARA Energy Services Calgary, CanadaREPORTS TO: DIRECTOR IT · SUMMARY: · The Information Technology Support Specialist provides technical support to our team members on a variety of challenges relating to hardware, software and peripherals. This includes printers, mobile devices, MFPs and video conferencing equipme ...
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IT Support Specialist
5 days ago
The Brenda Strafford Foundation Calgary, Canada Full time**Who we are** · The Brenda Strafford Foundation (BSF) is dedicated to our mission to optimize well-being and enrich people's lives through a comprehensive and diverse range of services including: Aging Care & Senior Living; Community Supports; International Healthcare; and Resea ...
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Support Specialist
2 weeks ago
Job Title: Support Specialist · Location: Calgary, AB · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and in ...
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Merchant Support Specialist
1 day ago
Helcim Calgary, CanadaAre you passionate about providing customer support? Do you find satisfaction in solving problems and building relationships? Are you well-versed in the intricacies of the software and technology? If so, we have an exciting opportunity for you to become a valued member of our bri ...
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Client Support Specialist
4 days ago
Bitwide Calgary, Canada**About BitWide** · BitWide is hiring because we are growing Therefore, we need to grow our client support team. BitWide has a collection fun and eccentric team members. We also provide flexible work schedule arrangement · **What we do**: · **What you will be doing**: · - Connect ...
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Direct Support Specialist
23 hours ago
CBI Health Calgary, Canada**Community Rehabilitation Worker -** · Applewood - Monday to Friday - 9:00am to 3:00pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great opportunity for you We are seeking ...
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Network Support Specialist
2 weeks ago
Job Offer: Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support and maintenance of the company's network infrastructure. This includ ...
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Network Support Specialist
2 weeks ago
Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support and maintenance of our network infrastructure. · The ideal candidate should have ...
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Technical Support Specialist
2 weeks ago
BeBee Professionals is looking for a Technical Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guida ...
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Bilingual Customer Support Specialist
1 week ago
Royal Bank of Canada Calgary, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Community Direct Support Specialist
23 hours ago
CBI Health Calgary, Canada**Community Direct Support Specialist - Calgary (Huntington Hills & Highland Park)** · Schedule: · Tuesday: 9:00am to 5:00pm (Highland Park) · Friday: 10:00am to 4:00pm (Huntington Hills) · Are you interested in making a difference in a client's everyday life by caring for them w ...
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Community Direct Support Specialist
3 days ago
CBI Health Calgary, Canada**Part Time Community Direct Support Specialist (Calgary - NE) (Dinka Speaking)** · Schedule: · Saturday: 9:00am to 3:00pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great ...
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IT & Business Systems Support Specialist
4 days ago
Trusscore Calgary, Canada**Your Mission** · Your role is crucial in ensuring seamless operations within our Trusscore team by maintaining and enhancing our IT infrastructure. You will be instrumental in providing support to team members across all locations, whether they are based locally in Calgary, in ...
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Bilingual Cause Support Specialist
1 week ago
Benevity Calgary, Canada**Meet Benevity**: · The world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands bu ...
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French Technical Support Specialist
1 week ago
Wiz-Tec Computing Technologies Inc Calgary, CanadaWiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale ...
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Bilingual Technical Support Specialist
1 week ago
Wiz-Tec Computing Technologies Inc Calgary, CanadaWiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale ...
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Community Direct Support Specialist
5 days ago
CBI Health Calgary, Canada**Community Rehabilitation Worker - Airdrie** · Schedule Options: · 1. Monday and Wednesday (9:30am to 5:30pm) · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great opportunity ...
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Community Direct Support Specialist
1 week ago
CBI Health Calgary, Canada**Community Rehabilitation Worker - Northeast Area** · Schedule: · Taradale: Wednesday - 2:00pm to 7:00pm · Martindale: Wednesday - 1:30pm to 4:30pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CB ...
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Intuit QuickBooks Support Specialist
2 weeks ago
beBee Professionals Calgary, Canada Support - Intuit QuickBooks Specialists FreelanceIntuit QuickBooks Support Specialist · beBee Professionals is looking for an experienced Intuit QuickBooks Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving is ...
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Virtual Support Specialist for Education
2 weeks ago
BeBee Professionals is looking for a Virtual Support Specialist for Education to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our clients in the education sector. This includes troubleshooting and resolving technical ...
technical support specialist - Calgary, AB, Canada - Knewin
Description
Meet Benevity The world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about.
Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good.
As a Client Technical Support Specialist at Benevity, your mission is to ensure our clients can leverage our platform to its fullest potential through technical expertise, troubleshooting and configuration support.
This role is essential for maintaining our leading edge in client satisfaction and technological advancement in the social impact space.
Act as the primary contact for enterprise clients needing technical support with Benevity's software, including troubleshooting, configurations, and optimizing featuresAssist clients through intricate technical setups, ensuring smooth integration of Benevity's products into their existing systems and workflows
Perform detailed analysis of client issues to pinpoint underlying causes and collaborate with internal teams to develop and implement effective resolutions
Provide proactive recommendations on system configurations and enhancements to boost client program success and operational efficiency
Keep thorough records of client interactions, technical issues, and resolutions to enhance the collective knowledge base for future support
1-2 years in a Client Support or Account Management role, with a proven track record of supporting enterprise-level (i.e. Fortune 100) clients in a technical and configuration capacity
~ Possess a relentless dedication to delivering quality results for clients, demonstrating strong analytical skills to understand and articulate both client needs and solutions
~ A critical thinker with a knack for identifying both macro and micro-level solutions that enhance client support and Benevity's offerings
~ Comfortable with technology, eager to question and investigate, with foundational knowledge in web content management. Additional technical skills are highly regarded
~ A proactive and resourceful individual who is committed to delivering on promises and fostering lasting relationships through exceptional performance
~ A motivated self-starter who excels in both independent and collaborative team settings, influencing outcomes through strong relationships, expertise, and data-driven insights
~ Experience with B2B SaaS software, passion for non-profits, and knowledge in community investment and employee workplace giving programs
If the idea of working on tech that helps people do good in the world lights you up ..
Where we work At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive.
For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn't a buzzword Diversity, equity, inclusion and belonging are part of Benevity's DNA.You'll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .