Operations Manager - Esterhazy, Canada - SIEL Human Solutions

SIEL Human Solutions Esterhazy, Canada

2 weeks ago

Full time

Description

Are you a leader that is community minded, has strong client bonds and likes to work in a fun and supportive team environment, while maintaining a healthy work-life balance?

SIEL Human Solutions on behalf of our client is looking to hire a Full Time Operations Manager for our growing mixed animal rural practice in Esterhazy, Saskatchewan.

In this new role, the Operations Manager with guidance from the DVM will perform a variety of administrative duties related to the operations of the veterinary hospital and will provide leadership and development for a multi-faceted team, while ensuring that the hospitals patients and pet owners receive excellent veterinarian care.

WHAT YOULL BRING:

Post secondary education in business administration or equivalent.
5 years experience in a veterinary hospital setting in a similar role.
Strong computer skills: MS Office
Experience in budgeting and financial management.
Knowledge of human resources practices and regulations
Strong knowledge of medical terminology and procedures
Excellent leadership and organizational skills
Excellent customer service excellence
Ability to effectively communicate with patients, staff, pet parents and the public.

WHAT YOUR RESPONSIBILITIES WILL BE:

Supervise and manage the daily operations of the animal hospital.
Responsible for marketing and client communication.
Responsible for inventory. Monitor and maintain hospital supplies.
Oversee and coordinate patient care activities with assistance from the DVM, RVT, and Vet Assistant, ensuring quality patient care.
In conjunction with the DVM, ensure compliance with all relevant regulations and standards.
Develop and implement policies and procedures to improve efficiencies.
Manage clinic staff, including hiring, training, discipling, performance evaluations and terminating of staff, under the approval of the DVM.
Handle patient complaints and resolve issues in a timely manner.
Human Resource Management: fostering a supportive and collaborative work environment. Scheduling staff, document control, filing, various reporting, and coordinating office services (equipment/supplies/forms/procedures)
Team Leadership and Guidance: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service.
Operational Management: contribute objectives and efficiencies for profitable hospital operations, streamlining processes, and optimizing workflow.
Financial management; in collaboration with the DVM
Positively represent the company in the professional community and to the public.

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