Social Media Manager for Outsourcing Contact Center

We are looking for a Contact Center AI & Automation/Conversational AI Expert to implement AI solutions for contact centers. · Designing AI architecture for voice, chat, bots, and agent assist · Creatin an AI transformation roadmap aligned with business goals · ...

We are seeking an experienced Manager of Navigation Services to lead and scale our patient support operations across North American markets. This role is critical to ensuring exceptional patient experiences, regulatory compliance, and efficient contact center performance in a 24/ ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · ...

We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. · ...

We will be working with a US consulting firm on a variety of Contact Center Engineer/IVR/Routing Engineer type roles. · ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · Assess automation use cases and recommend appropriate patterns (deterministic, generative, hybrid) · Establish and run sustainment proce ...

MCI is one of the fastest-growing tech-enabled business services companies in USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries. · ...

Contact Center Manager (Manager of Navigation Services) Full Time – St. John's, NL Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care As we continue to expand, we're looking for a motivated Manager of Navigation Services t ...

Groupe Nordik is seeking Contact Center Agents to support customers via phone, chat, and/or email. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industri ...

We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. · ...

+Contact Center Manager (Manager of Navigation Services) · +Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. · +We are seeking an experienced Manager of Navigation Services to lead and scale our patient support operatio ...

Fonemed is a fast-growing healthcare technology company seeking an experienced Manager of Navigation Services to lead and scale patient support operations across North American markets. · Lead a distributed team supporting appointment scheduling, patient intake, technical support ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS ...

We're building a relationship-oriented bank for the modern world. · ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · ...

We are looking for friendly, reliable, and customer-focused Customer Service Representatives to join our Contact Center team. · ...

To ensure quality services and accuracy in booking occupational testing across Canada and the US when necessary and perform basic account creation and maintenance in order to provide first-call resolution. · ...

We're building a relationship-oriented bank for the modern world. · You put our clients first. · You engage with purpose to find the right solutions. · ...

This role involves delivering high-impact training programs to prepare agents for client expectations and exceptional customer experiences. The ideal candidate will be responsible for facilitating training sessions across multiple client accounts while maintaining accurate traini ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers. · ...