- Assists in the development of incentive programs, host goals, special events and marketing programs.
- Telemarket to active and inactive guests by mail and phone to further develop brand loyalty and visitation to the Hard Rock Casino and report the results of these efforts.
- Conducts themselves in accordance with all Gaming Commission Regulations as well as departmental policies and procedures.
- Greets guests in the casino and participates in social events and special promotions.
- Increases the growth of gaming revenues through development of a targeted customer base.
- Maintains relationships and markets our gaming product and amenities to valued guests.
- Provides special services to include food, beverage, transportation, and Player's Club programs.
- Safeguards the confidential nature of all departmental and company records.
- Research, update, and organize personal player information to ensure accurate and proper communication.
- Maintain up to date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.
- Maintain up to date knowledge of competitors' promotions.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Effectively handles customer complaints and discrepancies in an efficient and courteous manner.
- Other duties as required.
- Lives the brand
- Three (3) years host experience or three (3) years in a supervisory capacity in gaming machines or table games or the equivalent combination of education and experience.
- Excellent interpersonal, written and verbal communication skills in English is essential.
- Proficiency in a second language (French or Mandarin or Cantonese) is preferred.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
-
Commis Aux Stocks Full Time
2 weeks ago
Groupe Dynamite Inc. Gatineau, Canada Full timeSaisissez l'opportunité de joindre Groupe Dynamite, un détaillant de mode mondial ayant deux marques, Garage et Dynamite, au coeur de son succès, et qui se classe parmi les meilleurs employeurs pour les jeunes, et les meilleurs employeurs de Montréal en 2020 Faites partie de notr ...
-
Full Time/part Time Food and Beverage Server
1 week ago
Cacao 70 Lansdowne Ottawa, CanadaGreeting customers upon arrival at the restaurant · - Providing excellent customer service during their dining experience · - Providing suggestions for food or drink choices to diners · - Taking feedback from diners · - Cleaning tables and preparing spaces for future diners · - C ...
-
Full/part Time Host/hostess
2 weeks ago
Cora Orleans Ottawa, Canada Part timeType d'emploi : Temps plein, Temps partiel, Permanent · Heures à temps partiel : 15-30 par semaine · Salaire : à partir de 15,50$ par heure · Avantages: · - Horaires flexibles · - Nourriture à Prix Réduit ou Gratuite · - Réductions Tarifaires · - Stationnement sur place · Horaire ...
-
Child Life Specialist Full Time
1 day ago
CHEO Ottawa, Canada Full time**Open Date** · - Jan :00:00 PM**Close Date** · - Jan :59:00 PM**Position Title** · - Child Life Specialist Full Time (1.0) / Spécialiste du milieu de l'enfant à temps plein (1.0)**Posting Type** · - OPSEU**Posting Status** · - Active**Position Length** · - Full Time (1.0) / à te ...
-
Full-time Crew Member
1 day ago
McDonald's Nepean, Canada Full time**Membre d'équipage à temps plein** · Nous sommes plus que votre restaurant local. Nous sommes une collection de propriétaires de petites entreprises qui travaillent dur. · Saviez-vous que d'un océan à l'autre, nous servons chaque jour de délicieux choix à plus de 2,5 millions de ...
-
Clerk I, Born Ontario, Permanent Full Time
2 weeks ago
CHEO Ottawa, Canada Full time**Open Date** · - Feb :00:00 AM**Close Date** · - Feb :59:00 PM**Position Title** · - Clerk I, BORN Ontario, Permanent Full Time (1.0) / Commis I, BORN Ontario, poste permanent à temps plein (1,0)**Posting Type** · - LiUNA**Posting Status** · - Active**Position Length** · - Full ...
-
Clerk I, Mental Health Permanent Full Time
5 days ago
CHEO Ottawa, Canada Full time**Open Date** · - Feb :00:00 AM**Close Date** · - Mar :59:00 PM**Position Title** · - Clerk I, Mental Health Permanent Full Time (1.0) / Commis I, Santé Mentale Poste a pleins temps (1,0)**Posting Type** · - LiUNA**Posting Status** · - Active**Position Length** · - Full Time (1.0 ...
-
Full / Part Time Baker
2 weeks ago
Tim Hortons | Store 1205 Casselman, Canada Part timeAs a Team Member at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experi ...
-
Full Time
3 weeks ago
Cafe Deluxe Ottawa, Canada Full timeOur team is seeking a hardworking, committed, friendly and enthusiastic team member. Located in the heart of downtown Ottawa, Cafe Deluxe is a family owned, fast paced café and catering company dedicated to customer satisfaction. We are happy to offer competitive wages, medical a ...
-
Full Time Team Lead
2 weeks ago
Saint-Gobain Ottawa, ON, Canada Full timeLe titulaire de ce poste est responsable de s'assurer que tous les appels entrants de client ou de vente, les commandes en personne et les courriels sont pris en charge soigneusement et professionnellement, en respectant les dates de livraison données et les tarifs et en résolvan ...
-
Full Time Receptionist
2 weeks ago
Jaguar Land Rover Hunt Club Ottawa, Canada Full timeWe are looking for a full time receptionist for our Jaguar Land Rover dealership on West Hunt Club road. · Responsibilities include: · - answering incoming calls · - transferring calls and taking messages · - welcome clients, and directing them to proper department · - handling i ...
-
Housekeeper - Full Time
2 weeks ago
Alavida Lifestyles Ottawa, Canada Full timeAlavida Lifestyles is looking for multiple **Full Time Housekeepers **for our retirement residence located in **Nepean - Ottawa, ON**. The Housekeeping Associate reports directly to the Concierge Manager, and is responsible to keep a clean, safe environment for the Residents, vis ...
-
Driver (Full Time)
2 weeks ago
Alavida Lifestyles Ottawa, Canada Full timeAlavida Lifestyles is looking for a **Full Time Driver/Janitor** for our retirement homes located in **Nepean - Ottawa, ON**. Under the direction of the Concierge Manager, the Driver provides safe transportation for Alavida Residents to and from activities and appointments, as we ...
-
Full Time Server
2 weeks ago
Ottawa Embassy Hotel & Suites Ottawa, Canada Full time**Job Types**: Full-time, Permanent · **Salary**: $15.50 per hour · **Benefits**: · - Dental care · - Discounted or free food · - Extended health care · - On-site gym · - On-site parking · Schedule: · - 8 hour shift · - Day shift · - Evening shift · - Holidays · - Morning shift · ...
-
Full Time Receiver
2 weeks ago
Ren's Pets Ottawa, Canada Full timeRen's Pets will accommodate the needs of people with disabilities in the hiring process. · Ren's Pets is here for your pet's best life. We have the best people, perks and pets · The Receiving Associate is responsible for ensuring all merchandise is ordered, delivered and received ...
-
Full Time Merchandiser
2 weeks ago
PepsiCo Ottawa, Canada Full timeOverview: · **Full Time Merchandiser - Ottawa** · **The Role**: · The part time sales merchandiser contributes to the success of PepsiCo by providing exceptional customer service to various large and small accounts, such as supermarkets and variety stores. This includes merchandi ...
-
Houseperson - Full Time
2 weeks ago
reStays Ottawa, Canada Full timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on a **Full Time Houseperson** to join our growing team ...
-
Full Time Housekeeper
6 days ago
Marriott International, Inc Ottawa, Canada Full time**Additional Information** Weekend Shift, Full Time · **Job Number** · **Job Category** Housekeeping & Laundry · **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Po ...
-
Full Time Cook
2 weeks ago
The Redwoods Ottawa, Canada Full timePeople helping other people Be part of a passionate and competent team that actively contributes to the well-being of seniors in a rewarding environment with a human dimension. · Horizon Retirement Management is a private seniors' residence (RPA) manager with 8 residences in the ...
-
Full Time Rpn
1 week ago
Registered Practical Nurse (RPN) Ottawa, Canada Full time_**Real people who care for other people**_ Be part of a passionate and competent team that actively contributes to the well-being of seniors in a rewarding environment with a human dimension. · Horizon Retirement Management is a private seniors' residence (RPA) manager with 8 re ...
Casino Host, Full Time - Ottawa, Canada - Hard Rock Hotel and Casino
Description
OverviewThe Player Development (Host) builds and maintains relationships with targeted guests through personal contact by phone and in person in order to generate incremental gaming revenues.
Responsibilities
PRIMARY RESPONSIBILITIES
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at if you require accommodation at any time throughout the hire process.