Specialist, Peer Support - Toronto, Canada - Canadian Cancer Society

Canadian Cancer Society

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hybrid Work Model

This position can be based anywhere in Canada

One-year contract

WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?
The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research.

We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer.

As the voice for people who care about cancer, we work with governments to shape a healthier society.

No other organization does all that we do to make lives better today and transform the future of cancer forever.

Help us make a difference.

COME AS YOU ARE

JOB OVERVIEW

Reporting to the Senior Manager, Peer Support, the Specialist is part of a national team working to offer quality peer support programs.

This position will work with their counterparts across Canada to coordinate the delivery of peer-based programming.

Moderation of CCS's online community, and program planning under the direction of the Senior Manager to grow the community and other peer support opportunities, are the core responsibilities.

Depending on the level of activity in the online communities and availability of other peer support team members, and specifics related to growth opportunities, the proportionate balance of duties may vary.

WHAT YOU'LL BE DOING:

Online peer support community moderation

Moderate English and French online communities, or , to support and engage individual members as needed to ensure a safe and supportive experience
Contribute to content and engagement strategies and implement
With leadership of Online Community Manager, engage site improvements that support the user experience
Using site analytics and user feedback data, participate with the peer support team to monitor the program for quality improvement and risk management; assist in problemsolving program operational details as required

Peer support growth and development

Liaise with staff of other CCS mission or business areas to plan, implement and evaluate growth opportunity for peer support in general and online communities in particular (e.g., private groups; webinars)
Contribute program plans to funding proposals
Implement and evaluate new peer support initiatives that are planned and funded
Contribute to advancement of content, materials and delivery channels of training programs
Support the Senior Manager in delivery of training programs

Outreach and knowledge sharing

Contribute to and participate in team skill and knowledge development of peer support
Support patient engagement and outreach plans
Represent peer support in knowledgesharing opportunities
Respond to peer support program inquiries
Support emerging organizational priorities as required
Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.

**EDUCATION &

QUALIFICATIONS:

Postsecondary education in a relevant discipline and 35 years of related work experience.
Demonstrated experience in peer support best practices and development, with a strong preference for experience in online communities
Demonstrated experience in volunteer engagement, coaching and training
Experience in a volunteerbased and charitable organization that serves the supportive care needs related to a serious health issue; this experience gained in an oncology setting is an asset
Demonstrated commitment to, and knowledge of, peerbased program models and continuous improvement based on evidence and best practices
Experience in program planning, budgeting and evaluation
Public speaking or adult education experience are an asset
Ability to work independently, manage competing priorities, and exercise flexibility with oversight of program priorities
Strong communication skills; both written and verbal
Proficient in use of Office 365 (Word, Excel, Outlook, Teams)
Fully bilingual (fluent in both English & French oral and written)
Committed to nonjudgemental, personcentered care recognizing the psychosocial impacts of cancer and the unique needs of people affected by cancer; sensitivity and receptivity to barriered groups based on unique psychosocial influences such as ethnicity, gender, socioeconomic factors
Ability to use sound judgment to maintain confidentiality and client safety
Strong customer service, communication and interpersonal skills
Excellent organizational and multitasking skills

WHAT YOU CAN EXPECT FROM US:

COURAGEOUS UNITED CARING RIGOROUS
In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits, which include paid parental leave, paid family sick time and health insurance, and the opportunity to have a rewarding employment experience where your c