Customer Service Representative - Canada - Hansen's

Hansen's Canada

1 week ago

Full time

Description

Résumé du Poste
Transitaires L. Hansen's Ltée opérant à Montréal, QC est une entreprise de transport d'automobiles et de relocatlisation de véhicules en pleine expansion avec 40 ans d'activité. Nous recherchons activement une personne pour assumer une variété de responsabilités et de taches dans son role de Représentant du Service à la Clientèle.
Le Groupe de sociétés Hansen s'engage à promouvoir et à maintenir l'équité en matière d'emploi et accueille favorablement les candidatures des Autochtones, des femmes, des minorités visibles et des personnes handicapées dans les professions ou les postes où ils sont sous-représentés. Si vous êtes membre de l'un de ces groupes d'équité, nous vous encourageons à vous identifier lorsque vous posez votre candidature.
Résumé du Poste
· Transitaires L. Hansen's Ltée opérant à Montréal, QC est une entreprise de transport d'automobiles et de relocatlisation de véhicules en pleine expansion avec 40 ans d'activité. Nous recherchons activement une personne pour assumer une variété de responsabilités et de taches dans son role de Représentant du Service à la Clientèle.
Compétences
Axé sur le Service à la Clientèle
Attention aux Détails
Engagement envers la Santé et Sécurité
Sensibilité Culturelle
Gestion du Temps
Heures de Travail de Base de 8h à 16:30.
Répondre aux appels des client, soumettre des prix générés via notre site Web.
Fournir des devis, des commandes et les suivis nécessaires aux clients existants et potenetiels.
Traiter les commandes des clients reçues via notre portail, e-mail, fax et telephone.
Confirmer les commandes, mettre à jour et ajouter des notes.
Fournir des rapports d'inspection à notre département des reclamations sur demande.
Toute autre tâche connexe au besoin.
éducation & Expérience:
2 – 3 ans d'expérience en service à la clientèle.
Certificat d'études secondaires.
Capacité à gérer efficacement les priorité et à prendre des decisions rapides et éclairées.
Connaissance des programmes Microsoft Office.
Souci du detail et bien organisé.
Bonnes compétences en communication.
Attitude agréable.
Maîtrise du français / anglaise.
Une experience dans l'industrie automobile serait un atout mais non obligatoire.
Conditions de Travail
Notre emplacement n'est pas accessible par transport public à pied ou en bicyclette, l'accès est possible que par voiture.
Heures supplémentaires occasionnelles.
Des périodes prolongées d'assise à un bureau et de travail sur un oridinateur.
Salaire: $18.00 / heure
Avantages Sociaux:
· Après 3 mois de probation réussie:
Couverture collective/médicale, y compris la couverture d'invalidité de longue durée.
Admissible à commencer à cotiser au programme REER collectif (Contribution égale de l'employeur jusqu'à 4% après 12 mois de service) #J-18808-Ljbffr

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