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    Customer Service Representative - Edmonton, AB, Canada - Waste Connections, Inc.

    Waste Connections, Inc.
    Waste Connections, Inc. Edmonton, AB, Canada

    1 week ago

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    Description

    PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS

    Waste Connections does not "sell" or "Share your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.

    If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the PRIVACY REQUEST FORM or call our toll-free number at

    Customer Service Representative page is loaded

    Customer Service Representative

    Apply locations 7420-Edmonton time type Full time posted on Posted 5 Days Ago job requisition id R-69997

    As a Customer Service Representative, you support our goal of "First Call Resolution". You are the voice of Waste Connections of Canada upholding one of our key operating values (Customer Service). You will be serving as the front-line contact for customers, residents, and prospective clients, you field all calls/emails and work to resolve problems and questions concerning service, billing, or new service. The Customer Service Representative is responsible for closing new customer sales, resolving customer issues, handling service changes, maintaining a strong customer relationship and providing ongoing services to current customers.

    In this role, you get to liaise with other teams like Sales, Accounting and Operations to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe, and environmentally sound solutions to service issues.

    We are busy, but a fun place to work. There will be a high volume of calls and emails consistently, but with your speedy data entry, excellent call quality, and proficient Microsoft Office skills, you should be able to handle those with ease.

    Address: Ave NW, Edmonton, AB T6B 2P7

    Qualifications:

    • High school diploma or equivalent
    • 2-3 years of Customer Service experience in a high call volume atmosphere.
    • Proficiency in Microsoft Office, Email, and data-entry/typing.
    • Excellent verbal communications skills.
    • Multitask and prioritize workload on a daily basis.

    What's In It for You?

    You will be joining a company with great operating values and colleagues who embrace a "work hard, play harder" culture. We offer competitive compensation and benefits and retirement packages, alongside a variety of rewards, bonuses, and incentives.

    Come, become part of a team that leads by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.

    Please apply online at .

    Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer

    About Us Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.

    OUR PEOPLE MEAN EVERYTHING TO US
    Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.

    BUILD TALENT FROM WITHIN
    People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You'll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.

    LET'S REALIZE YOUR GOALS TOGETHER
    Bring your passion to succeed and you'll quickly discover that great opportunities are all around you. At Waste Connections, you'll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.

    Work Hard/Play Hard Culture

    Bring your passion to succeed and you'll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.

    FOSTERING AN INCLUSIVE CULTURE FOR ALL

    At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.

    #J-18808-Ljbffr
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