Recreation Facility Clerk Supervisor - West Vancouver, Canada - District of West Vancouver

District of West Vancouver
District of West Vancouver
Verified Company
West Vancouver, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

_(Permanent, Full-Time)_

  • Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the wellbeing of our community.
The West Vancouver Community Services Department is seeking a Permanent Full-Time Recreation Facility Clerk Supervisor to join our team, who is responsible for:

  • planning, assigning, checking, supervising, scheduling, and training of a moderate sized group of subordinates engaged in customer service, cashiering, processing admissions, registrations, and rentals;
- balancing cash and cheque remittances in payment of fees, registrations and rental accounts;
- maintaining time sheets and absenteeism reports for full and part time employees;
- training, educating and supporting the use of the recreation management software (ActiveNet);
- supervising the processing, checking and maintaining of office records, files, reports, documents;
- compiling statistical reports for budget preparation purposes;
- providing information and assisting the public regarding activities; interpreting rules, policies and procedures and handling complaints and inquiries, ability to make independent judgements and referring complex issues to a supervisor;
- establishing and maintaining good working relationships with public user groups and staff; and,
- performing other related duties as required.


This position requires considerable knowledge of the principles, practices, objectives of community recreation; ability to supervise and participate in the work of a moderate sized group of cashiering and clerical subordinates; ability to exercise sound judgment, to resolve problems, and to make decisions in accordance with the applicable rules, regulations, policies, and procedures; ability to review, develop and upon approval, implement new or improved systems and procedures in order to improve efficiencies for staffing and facility scheduling; ability to meet deadlines and to function effective during busy periods, and ability to deal courteously and effectively with the public and staff at all times.


  • For details please refer to the Class Specification which is available for inspection in the Human Resources Department or on WestNet._

Position Status:

  • Union (WVMEA)
  • Permanent, Full-TimeHours of Work:
  • 35 hours per week (hours and days of work may vary)Starting Rate of Pay:
- $29.

11 per hour (this position has a pay structure with five steps which increase annually)Closing Date:


  • 11:59 p.m.

on January 11, 2023To Apply:
We want to thank all applicants, however only those chosen for an interview will be contacted.
WVMEA-121
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