Coordinator, Events - Mississauga, Canada - City of Mississauga

City of Mississauga

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 23653

Vacancy Type:
Permanent

Number of Positions: 2

Closing Date: 07/26/2023

Job Summary:

Small Arms Inspection Building, Living Arts Centre, Meadowvale Theatre and Paramount Fine Foods Centre, Mississauga Celebration Square are the primary locations of work.

Duties and Responsibilities:

Respond to inquiries regarding the booking and usage of Culture Venues and outdoor event spaces.
Provide exceptional customer service to clients seeking to book space including providing site tours, rental quotes, event planning meetings, collecting all event requirements, and ensuring requested activities are all in compliance with City policies, procedures and guidelines.
Ability to identify the client's needs and evaluate their requirements.
Provide cost estimates; assist with planning based on communication received from customers while liaising with internal service providers, i.e. Onsite Event Coordinators, Parks, Security, Technical Services, Box Office, Front of House, event operations teams, etc.
Obtain/record event details; confirm booking reservation in city approved calendars; effectively communicate event details/service requirements and updates to all related venues.
Collaborate with Recreation and Culture Programmers to ensure calendar is up to date and bookings are coordinated
Followup with clients upon event completion and provide feedback
Responsible for providing cost estimates to process rental contracts, working closely with the Customer Service Centre.
Monitor, review and provide continuous improvement feedback on policies, guidelines and procedures
Assist with administrative support duties as assigned by the Supervisor, e.g. data tracking, asset inventory, processing of IT and Security access forms, ACTIVENET report printing.
Coordination of purchases when required
Assume the role of Manager on Duty when required.
Available to work evenings, weekends and holidays.
Perform other related duties as assigned.

Skills and Qualifications:

Graduate of a postsecondary program in Event Management with at least 23 years progressive responsibility in scheduling of events, and or event coordination, sales and booking experience.
Experience/working knowledge of event venues, scheduling and coordination of events and cost estimates.
Experience in working with and building relationships with event promoters, community groups, third party vendors.
Knowledge of AGCO rules, regulations, and endorsements required.
Experience working in Community Centres, Theatres, Cultural Facilities, Sporting Facilities; Live Event Venues, Arenas.
Ability to work effectively in a team environment; excellent customer service skills.
Competent computer literacy in use of MS Word, Outlook, Excel, ActiveNet Report Printing, SAP, POS, Experience using event management software is an asset
Excellent customer skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills.
Ability to work in a fastpaced work environment including strong organizational skills with the ability to prioritize, multi task and work under tight timelines.
Must be able to work effectively in a team setting as well as independently.
Excellent organizational skills with the ability to prioritize, followup, as well as exercise good judgement with customer requests.
Knowledge of corporate business trends, ability to prepare estimates/invoices accurately.
The ability to work flexible hours including evenings, weekends and holidays as required.
Must possess a valid "G" Ontario Driver's Licence. Access to a reliable vehicle on a regular basis to attend to various locations and events is required.

Hourly Rate/Salary:
$ 65, $ 87,671.00

Hours of Work: 35

Work Location:
Living Arts Centre

Department/Division/Section:
CMS/Community Services Dept, CMS/Culture Division, Living Arts Centre

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.