Inside Sales Representative - Kelowna, Canada - ADENTRA

ADENTRA

Verified Company

Kelowna, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Hardwoods
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Hardwoods Specialty Products_ is the recognized premier distributor of decorative surfaces, high-grade hardwood lumber, sheet goods, and architectural grade building products serving the residential and commercial construction markets. Operating 32 distribution centers strategically located across the United States and Canada, Hardwoods is uniquely positioned to provide our customers immediate access to a large, diverse product portfolio, and our vendors a broad, significant channel to market.

We are part of a powerful group of companies, with a network of over 85 distribution centers spanning North America.

Our parent ADENTRA consists of five distinct brands; Hardwoods Specialty Products; Rugby Architectural Products; Frank Paxton Lumber Company; Novo Building Products and Mid Am Building Supply.

Our brands work together as North America's largest and most diverse supplier of specialty architectural building products, which are used to create beautiful spaces where we live, work and play.

We have approximately 3100 employees across North America and growing as we are very active in the acquisition of complementary companies.

Our North American Head Office is located in Langley BC, Canada

Position Overview

Providing support to outside sales reps by building rapport and maintaining customer relationships, following through on customer POs, and ensuring inventory is stocked as required, including purchasing is the first function.

The sales desk receives inbound customer orders but also grows the business by actively upselling and promoting.

Responsibilities - This is a 100% in office role

Prospect and develop new, exciting business relationships
Learn about and promote new product lines
Work for and with outside sales staff
Purchasing and inventory management
Understand each customer's needs to provide real, effective solutions
Deliver exceptional customer service
Professionally quote rates
Provide customers with professional recommendations on options as well as pricing and availability data to meet customers' needs
Process orders in a timely manner
Work to continually advance self knowledge of products
Assist with the management and maintenance of appropriate stock levels for the area programs
Work in conjunction with operations to ensure efficient use of assets, while delivering a premium customer service experience

Benefits of Working with Us

Competitive salary
Complete insurance coverage medical, dental, vision, life
RRSP matching contributions
Generous paid vacation time

Qualifications

High school diploma
Industry experience a plus
Some experience in quoting, purchasing and inventory management
Experience supporting outside sales team
Good math competency. Proficient with computers (word, excel, CRM)
Desire to work in a customercentric sales role, excellent customer service skills and ability to upsell
Wants to contribute to the overall plan and team
Problem solver, takes initiative, makes decision
Sense of urgency, ability to work in a fast paced environment and to multitask
Positive, proactive and energetic attitude
Ability to work well independently as well as being comfortable working with staff at all levels in the organization with different personalities
Positive can do attitude
Detailed/organized
Strong follow up skills
Good organizational and time management skills.
Attention to detail