Jobs

    Site Quality Leader H/F - Nouveau-Brunswick, Canada - Kaizen Lab Inc.

    Kaizen Lab Inc.
    Kaizen Lab Inc. Nouveau-Brunswick, Canada

    1 week ago

    Default job background
    Description

    Conduct quality assurance and site inspections, including a minimum of 2 quality assurance inspections and 1 site inspection per month per technician.

    Monitor individual technician productivity, providing monthly and quarterly coaching sessions and implementing Performance Management plans if necessary.
    Provide feedback, set performance goals, and document all coaching sessions.
    Ensure stability of local stock inventory and vehicle inspections/maintenance.
    Serve as the second line of support for escalations and technical issues.
    Install interior and exterior coax outlets and lines, cable, telephone, and high-speed internet equipment.
    Perform upgrades, disconnects, and troubleshooting of cable, internet, and telephone products.
    Flexible and adaptable to changing priorities.

    Quality:
    Ensure highest quality of work and customer satisfaction.
    Ladder usage (up to 32 feet), outdoor/indoor work.


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