Floor Manager - Vancouver, Canada - OAK+FORT
Description
Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.Sales Generation
- Meet minimum sales requirements based on store volume
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
- Respond and appropriately resolve customer complaints and service opportunities
Staff Development
- Provide timely feedback and active informal training to staff
- Inspire and motivate team through demonstrating leadership qualities
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
Store Functionality
- Participate in training and execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Oversee and participate in stock room setup and organization
- Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
- Influence and support others through building presence
- Communicate effectively both verbally and in writing
- Manage time and priorities effectively
- Build constructive and effective relationships with the store team
- Present ideas and recommendations in a professional, organized and logical manner
- Mandarin language proficiency considered an asset
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