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    Chargé de Produit - Toronto, ON, Canada - AutoTrader

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    Description
    TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. net in Quebec) offers the largest inventory of new cars and used cars inCanada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider inCanada.

    The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process.

    Dealertrack is Canada's largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries.

    5 million credit applications are submitted via the Dealertrack Canada portal each year.

    As the Product Manager for CRM (Customer Relationship Management), with expertise in SFMC (Salesforce Marketing Cloud), you will play a crucial role in overseeing the end-to-end delivery of CRM-related products and features.

    This role requires a blend of project management, stakeholder collaboration, and technical understanding, specifically within the SFMC, to ensure the successful development and implementation of CRM solutions.

    Lead the end-to-end delivery of CRM products, integrating SFMC, from concept to launch, ensuring on-time and on-budget delivery.

    • Collaborate with crossfunctional teams, including product management, engineering, design, and quality assurance, to define project scope, requirements, and timelines.
    Work closely with internal and external stakeholders to gather requirements, set expectations, and ensure alignment on project goals.

    • Communicate regularly with key stakeholders, providing updates on project progress, addressing concerns, and seeking feedback.

    Project Planning and Execution:

    • Develop comprehensive project plans, outlining tasks, timelines, and resource requirements, with a focus on SFMC integration.
    • Manage project execution, identifying and mitigating risks, and resolving issues to ensure successful product delivery.

    Quality Assurance:

    • Collaborate with quality assurance teams to define testing criteria within SFMC and ensure the delivery of highquality CRM products.
    • Conduct postimplementation reviews to gather feedback and identify opportunities for improvement.

    Stay abreast of industry trends and emerging technologies within CRM, with a focus on SFMC, to bring innovative solutions to the CRM product suite.

    Bachelor's degree in business, computer science, or a related field.

    • Proven experience (3+ years) in project or product management, with a focus on CRM solutions and SFMC expertise.
    • Strong understanding of CRM concepts, technologies, and best practices, particularly within SFMC.
    • Demonstrated ability to manage multiple projects simultaneously and deliver results in a fastpaced environment.
    • Experience with agile methodologies and project management tools.
    • Knowledge of the automotive industry is a plus.
    Here are a few benefits we all benefit from that support us to be our creative best.

    We provide discounts to nation-wide gyms, onsite gyms (when we're in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

    Local in-office free gyms

    • Weekly virtual wellness events
    • In addition to in house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.
    • Conferences & training budget
    • Regular internal training programs
    Financial planning

    • Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

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